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MANAGEMENT PROGRAMME Term-End Examination June, 2015 01880 MS-23 : HUMAN RESOURCE PLANNING  1. What are the objectives of Human Resource Planning ? How does HRP help in determining      and evaluating future organisational capabilities and needs ? 2. What is competency mapping ? Briefly describe the approaches to competency mapping. 3. Describe the process of Recruitment. Briefly discuss the methods of sourcing manpower, with      examples. 4. What is Human Resource Audit ? Discuss the essential steps in auditing. MS-23 1 P.T.O. 5. Write short notes on any three of the following : (a) Orientation Programme

 (b) Flexi – time

 (c) HR Inventory

 (d) Job evaluation

 (e) Helping dislocated employees

MANAGEMENT PROGRAMME Term-End Examination June, 2015 3 -1 3 0 MS-22 : HUMAN RESOURCE DEVELOPMENT 1. Define and discuss the concept and objectives of Coaching and Mentoring. Briefly discuss their applications in organisational context, with suitable examples.

2. What is Organisational Development ? Discuss various dimensions and operational goals of OD, with suitable examples.

 3. Define and describe objectives and advantages of Multisource Feedback and Assessment Feedback Systems (MAFS). Discuss what are the indicators of an organisation's readiness to participate in MAFS.

 4. Define and describe Diversity and Power. Briefly discuss the cultural, structural, and behavioural influences on Diversity and Power, with examples. MS-22 1 P.T.O. 5. Write short notes on any three of the following

 (a) Technology and Work

MANAGEMENT PROGRAMME Term-End Examination June, 2015 MS-21 : SOCIAL PROCESSES AND BEHAVIOURAL ISSUES  1. Describe the process of Perception and the external and internal factors influencing selective attention. Explain how perception plays an important role in organizations. 2. Distinguish between group and team. Briefly discuss guidelines for developing effective teams and their sustenance. 3. Discuss the importance of Behaviour modification in organisations and ethical issues related to it with examples. 4. Describe the nature of functional and dysfunctional conflicts and discuss the positive and negative consequences of conflict withsuitable examples. MS-21 1 P.T.O. 5. Write short notes on any three of the following : (a) Learning organisations. (b) Attributes of work culture. (c) Structural sources of power. (d) Porter and Lawler's Model of motivation. (e) Dynamics of downsizing.

MANAGEMENT PROGRAMME 'Term-End Examination rt June, 2015 MS-10 : ORGANISATIONAL DESIGN, DEVELOPMENT AND CHANGE  1. Briefly discuss the basic purpose oforganizational analysis, and discuss any two      perspectives which could be used for analyzing organizations. 2. What is T-Group training ? Explain the benefits of T-Group training at individual, group and     organizational levels with suitable examples. 3. Describe various roles of a change agent and how they help in creating a desired change. 4. Discuss the various changes taking place in the present-day work environment due to     Globalization. How does it affect the quality of work life of employees ? MS-10 1 P.T.O. 5. Write short notes on any three of the following : (a) Task Force (b) MC Kinsey 7S model (c) Principles of Scientific Management (d) Assessment Centres

MANAGEMENT PROGRAMME 'Term-End Examination rt June, 2015 MS-10 : ORGANISATIONAL DESIGN, DEVELOPMENT AND CHANGE  1. Briefly discuss the basic purpose oforganizational analysis, and discuss any two      perspectives which could be used for analyzing organizations. 2. What is T-Group training ? Explain the benefits of T-Group training at individual, group and     organizational levels with suitable examples. 3. Describe various roles of a change agent and how they help in creating a desired change. 4. Discuss the various changes taking place in the present-day work environment due to     Globalization. How does it affect the quality of work life of employees ? MS-10 1 P.T.O. 5. Write short notes on any three of the following : (a) Task Force (b) MC Kinsey 7S model (c) Principles of Scientific Management (d) Assessment Centres

(e) Bench-Marking

MANAGEMENT PROGRAMME 'Term-End Examination rt June, 2015 MS-10 : ORGANISATIONAL DESIGN, DEVELOPMENT AND CHANGE  1. Briefly discuss the basic purpose oforganizational analysis, and discuss any two      perspectives which could be used for analyzing organizations. 2. What is T-Group training ? Explain the benefits of T-Group training at individual, group and     organizational levels with suitable examples. 3. Describe various roles of a change agent and how they help in creating a desired change. 4. Discuss the various changes taking place in the present-day work environment due to     Globalization. How does it affect the quality of work life of employees ? MS-10 1 P.T.O. 5. Write short notes on any three of the following : (a) Task Force (b) MC Kinsey 7S model (c) Principles of Scientific Management (d) Assessment Centres (e) Bench-Marking

MANAGEMENT PROGRAMME Term-End Examination 1 June, 2015 MS-8 : QUANTITATIVE ANALYSIS FOR MANAGERIAL APPLICATIONS  SECTION - A 1. The cost accountant of a company has derived 15the following expression relating total cost C to the number of units (x) of a product. C=1440 +125x + 0.1x2Find : (a) The number of units (x) that will minimisethe average cost. (b) The value of average cost and total cost corresponding to above number of units. MS-8 1 P.T.O. 2. The residents of Lucknow city were surveyed 15 recently to determine readership of newspapers available. 55% of the residents read the morning paper, 65% read the evening paper, and 30% read both newspapers. Find the probability that a resident selected reads either the morning or evening paper or both the papers. 3. In a factory, four workers are assigned to complete 15 an order received for dispatching 2000 boxes of a particular commodity. Worker A takes10 minutes per box, B takes 15 minutes per box,C takes 20 minutes per box and D takes 25 minutes per box. Find the average time taken per box by the group of workers. 4. An auto company decided to introduce a new six 15 cylinder car whose mean petrol consumption is claimed to be lower than that of the existing autoengine. It was found that mean petrol consumption for the 100 cars was 15 km per litrewith the standard deviation of 5 km per litre.Test for the company at 5% level of significance whether the claim that the new car petrol consumption is 14.50 km per litre on the average is acceptable. The critical value of Z at 5% level of significance is 1.96. 5. Define Hypothesis. Explain various types of errors 15 in testing of Hypothesis. Describe various steps involved in the "Hypothesis Testing".

MANAGEMENT PROGRAMME Term-End Examination June, 2015 MS-07 : INFORMATION SYSTEMS FOR MANAGERS  1. (a) What are Plug and Play devices ? Explain the role of Operating system in the working            of these devices.     (b) Explain the client/server architecture. What is a thin client and a fat client ? 2. (a) What are the main reasons for failure of aninformation system ?     (b) Discuss the role of MIS at various management levels. 3. (a) What are integrated software applications? Talk about their business utility ?     (b) What are non - programmed decisions ?Describe the steps by which one can arrive          at a conclusion in such case. 4. (a) Can an information system be used to ensure quality ? Give reasons for your answer.     (b) Describe the important features of Microsoft Excel. Why is it called the most versatile and          popular spreadsheet programs ? MS-07 1 P.T.O. 5. (a) How can you use the Web as a data sourcefor your data warehouse ?     (b) Define a Decision Support System (DSS).Why is DSS more of a facility than a system ?

MANAGEMENT PROGRAMME Term-End Examination June, 2015 MS-6 : MARKETING FOR MANAGERS  SECTION - A 1. (a) Explain the reasons for the growth of theservice sector. (b) Explain the unique characteristics ofservices that differentiate them from goods, giving suitable examples. 2. (a) What do you understand by the term'marketing research'? Briefly outline the marketing research process. (b) How do social factors like reference groupsand family affect consumer decision ? Explain with the help of suitable examples. MS-6 1 P.T.O. 3. (a) Discuss the advantages and disadvantagesof 'branding'. Suggest a suitable brand name for a new chocolate cream based biscuittargeted at children. Justify your choice. (b) What is marginal cost pricing ? What areits advantages and disadvantages ? 4. Write short notes on any three of the following : (a) Perceptual mapping technique. (b) Considerations involved in designing the market organisation. (c) Types of purchase decision behaviour. (d) Product Life cycle. (e) Promotion Mix.

MANAGEMENT PROGRAMME Term-End Examination 1- June, 2015 MS-5 : MANAGEMENT OF MACHINES AND MATERIALS   1. (a) Depict the Material Flow characteristics ofa typical production process. Explain the various types of production systems. (b) Explain the concept of system life cycles ? Give suitable examples. 2. (a) How do you select the material fordeveloping a new product. Explain the product selection process. (b) What is meant by "Capacity" ? How would you predict the future capacity requirements ? 3. (a) Explain the concept of work Design ? How would you correlate with the "Method Study". Explain with suitable examples. (b) Explain the meaning of "Design Factor" ?Illustrate it in the context of automobile Industry. MS-5 1 P.T.O. 4. (a) How would you determine the optimum batch size ? Explain it briefly.

 (b) Briefly explain the technique of PERT. What managerial information can be obtained from PERT analysis. 5. (a) Explain the concept of Value Engineering. List the various phases of 'Value Engineering Job Plan'.

 (b) Write short notes of any two of the following. (i) Acceptance Sampling (ii) Cost of quality (iii) Statistical Process Control

MANAGEMENT PROGRAMME Term-End Examination June, 2015 MS-4 : ACCOUNTING AND FINANCE FOR MANAGERS . 1. (a) What do you understand by Accounting Standards ? How do they differ from Accounting Concepts ? Why should the accounting practices be standardised ? Explain. (b) Explain the 'Money Measurement Concept' and the 'Accrual Concept'. What are the limitations of the former concept ? Explain.

 2. (a) What are intangible assets of a firm ? Why are they shown in the Balance Sheet ? What is meant by amortisation of such assets ? Give reasons for the same.

 (b) What do you understand by Appropriation of profits of a company ? How are the profits appropriated ? What will be the effect on appropriation of profit of a company if : MS-4 1 P.T.O. the company has issued debt instead of equity shares to finance its activities, and the accountant has treated a revenue expenditure as capital expenditure. 3. What do you understand by cost of capital ? What is its significance in financial decision making ? Explain how is the weighted average cost of capital computed ? 4. Distinguish between : (a) Contingent liabilities and accrued liabilities. (b) Funds from Operations and Net Profit (c) Straight line Method and Written down Value Method of charging depreciation (d) Direct Material Price Variance and Direct Material usage Variance 5. (a) "Other things remaining the same, firm with relatively stable sales are able to incur relatively high debt ratio". Do you agree with this statement ? Give reasons for your answer. (b) Explain fixed budget, flexible budget and rolling budget. Point out the differences between them and explain their utility for a firm.

MANAGEMENT PROGRAMME Term-End Examination June, 2015 MS-2 : MANAGEMENT OF HUMAN RESOURCES  1. What are the Primary Responsibilities of a Human Resource Manager in an organisational set-up ? Briefly explain with suitable examples.

 2. What are the Techniques of collecting information for Job Analysis ? Differentiate between Job Description and Job Specification. Describe the Technique of writing Job Description. Explain with relevant example.

3. What are usual problems and errors faced in Performance Appraisal Process ? Briefly discuss the ways to make Performance Appraisal Process more effective. Explain with examples.

 4. What are the objectives of Reward Systems in a formal organisational set-up? Briefly discuss different forms in which organisations reward their employees. MS-2 1 P.T.O. 5. Write short notes on any three of the following : (a) Determinants of compensation (b) Purpose and objectives of Disciplinary Action

MANAGEMENT PROGRAMME Term-End Examination 3 June, 2015 MS-1 : MANAGEMENT FUNCTIONS AND BEHAVIOUR   A 1. Define and describe 'Planning as a management process. Discuss components that would make a plan effective and successful in achieving its objectives. Explain with relevant examples.

 2. Briefly explain the concepts and importance of Mission, Objectives, Goals, and Strategy with relevant examples. Critically analyse the role and impact of their inter-relationships in the management and success of an organisation.

 3. What are the basic reasons driving change in an organisation ? Briefly describe the strategies which may be adopted for handling change effectively. Explain with suitable example. MS-1 1 P.T.O. 4. Define 'Controlling' and discuss the Control Process. Describe, with examples, the pre - requisites of an effective control system and the methods of exercising controls in a structured setup. 5. Write short notes on any three of the following : (a) Types of Power (b) Barriers to effective Communication. (c) MBO (d) Group Formation (e) Approaches to Coordination

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