IB0-02 December, 2012 International Marketing Management
December, 2012
IB0-02 : International Marketing Management
PART-A
1. Write short notes on any two of the following :
(a) Essentials of effective segmentation of international markets.
(b) International Product life cycle.
(c) Transfer pricing.
(d) Piggy backings in international distribution.
2. Distinguish between any two of the following :
(a) International marketing mix and promotion mix.
(b) Ethnocentric and geocentric orientations of international marketing.
(c) Direct exporting and Indirect exporting modes of international market entry.
(d) Product and service.
PART-B
Attempt any four of the following questions :
3. Do you think that Indian companies have adequately responded to changes in domestic and external environments, and have carried out the necessasry modifications in their international marketing strategies ? Explain in detail with suitable examples.
4. An Indian company decided to enter international markets by associating another company established in the foreign market. What are the various modes of market entry available to the Indian company ?
5. What are the risks involved in the new product development ? Briefly explain the process of the new product developement.
6. Compare different approaches to budgeting for international advertising.
7. (a) "Advances in information technology has facilitated international marketing". Comment.
(b) Briefly explain the sequence of control process used to control international marketing operations.
8. "International marketing research is full of complexities". Comment.
9. (a) State the steps involved in the international marketing management process.
(b) "Publicity always generates positive impact on the sales of a product". Critically evaluate the statement.
IBO-02 June, 2013 International Marketing Management
June, 2013
IBO-02 : International Marketing Management
PART-A
1. Write short notes on any two of the following :
(a) International Marketing Orientation - EPRG approach.
(b) International Product life cycle.
(c) Importance of research in International Marketing.
(d) International Marketing Control.
2. Distinguish between any two of the following :
(a) Joint venture and Strategic alliance.
(b) Licensing and Franchising
(c) Compensation trade (buy-back) and switch trade.
(d) Manufacturers' brand and distributors' brand
PART-B
Attempt any four of the following questions :
3. (a) Explain the different methods of pricing used in international marketing.
(b) What are the factors that should be taken into consideration while pricing for overseas
markets ?
4. "The global environment must be analysed before a company intends to expand its markets overseas." In the light of this statement explain how various political, social and cultural conditions influence the foreign market selection.
5. (a) What are the points that you would keep in mind while selecting an agent in a foreign country ?
(b) Explain the concept of indirect exporting and its advantages.
6. What do you understand by overseas market research ? Describe the various steps involved in an overseas market research process.
7. "International trade in services is growing much faster than in products". In the light of the above statement, answer the following questions :
(a) Explain the importance of services in world trade.
(b) Identify the services in which
(c) State the barriers to international marketing of services.
8. "International Marketing Planning is more difficult than domestic marketing planning." Comment on the statement and explain the five decision areas for international marketing planning.
9. (a) Explain briefly the emerging trends and issues in international marketing.
(b) Narrate the role of MNCs in the changed international trading scenario.
IB0-01 December, 2012 International Business Environment
December, 2012
IB0-01 : International Business Environment
PART – A
1. Comment on any four of the following :
(a) Political risk does not influence international business.
(b) Exchange rates do not influence current account of balance of payments.
(c) International capital flows do not strengthen the process of globalization.
(d) New technologies do not lead to economies in the use of raw materials.
(e) Arbitration is not preferred by international business persons.
(f) Services do not occupy important place in Indian economy.
PART-B
Answer any four of the following :
2. (a) How do domestic, foreign and global environment influence international business ?
(b) Explain the modern theory of international trade.
3. What do you mean by globalization ? Discuss the major forces of globalization.
4. Describe the major problems faced by developing countries in promoting their exports. Suggest measures to solve these problems.
5. Enumerate various multilateral trade agreements and discuss any two of them.
6. (a) Discuss the role of trade in services in the economic development of a country.
(b) Explain the recent trends in world trade in services.
7. Write short notes on any two of the following :
(a) Political environment
(b)
(c) Role of International Chamber of Commerce in Arbitration and conciliation
(d) Globle Trade Point Network
IB0-01 June, 2013 International Business Environment
June, 2013
IB0-01 : International Business Environment
PART-B
1. Comment on any four of the following statements :
(a) Basic functions, processes and techniques of international business are essentially the same as those involved in domestic business.
(b) The purpose of a trade theory is to explain the pattern of trade between two countries.
(c) The continuous deficits of balance of payments (BOP) is an important indicator in credit rating of countries.
(d) Trade policy is an important instrument to regulate the foreign trade.
(e) Globalisation refers to the absence of borders and barriers to trade between countries.
(f) Intellectual Property Rights have become an important issue in current international business scenario.
PART-B
Attempt any four questions from this part :
2. How does following environment affect business decision of a firm ?
(a) cultural,
(b) economic and
(c) political.
3. Critically examine the Modern Theory of International Trade.
4. What is balance of payments ? How does disequilibrium occur in balance of payments ? Describe the methods of correcting the disequilibrium.
5. What are Transnational Corporations (TNCs) ? Why do firms become transnational ? Describe main features of TNC.
6. What are the major problems faced by developing countries in promoting their exports ? What are your suggestions to solve these problems ?
7. Explain the structure and functions of WTO. Point out major Pluriliteral trade agreements.
8. Attempt short notes on any two of the following :
(a) UNCTAD
(b) Special Drawing Rights (SDRs)
(c) Role of ICC in arbitration and conciliation
(d) The World Wide Web (WWW)
Ms-495 June, 2013 Ethics And Corporate Governance In Banks
June, 2013
Ms-495: Ethics And Corporate Governance In Banks
SECTION-A
1. Describe the meaning of ethics and values and discuss them in detail giving suitable examples, in context of banks.
2. Analyse the corporate governance regulations applicable to companies in
3. How to integrate CSR into every aspect of the company's operations ? Discuss in detail.
4. (a) Explain the process of institutionalising ethics in financial sector.
(b) Highlight the guidelines issued by Federal Deposit Insurance Corporation (FDIC) for implementing effective ethics programme in financial sector.
5. Write short Notes on any four of the following :
(a) Ethical Dilemmas
(b) Forms of Business Organisation
(c) Triple Bottom Line Approach of CSR
(d) Corporate Citizenship
(e) Business Ethics and Strategy
SECTION-B
Read the following case and answer the questions given at the end.
Reliance Industries Ltd (RIL)
Reliance Industries Ltd is
The Reliance group was founded by Dhirubhai H. Ambani. He set up the Reliance
Textile Industries in 1967. Mukesh Ambani and Anil Ambani are two sons of. Dhirubhai Ambani. The group's activities span exploration and production of oil and gas, refining and marketing, petrochemicals, textiles, financial services, insurance, power, telecom, and infocom services. The group exports its products to more than 100 countries the world over. Reliance emerged as
country in implementing the best international practices of corporate governance. In recognition of this pioneering effort. the Institute of Company Secretaries of India bestowed on the company the National Award for excellence in corporate governance for 2003. In July 2002, Dhirubhai Ambani passed away. In September 2004, the board decided to give all financial decision-making power to Mukesh. Anil allegedly protested.
On
governance practices of Reliance Industries. The battle between Mukesh and Anil Ambani over serious corporate governance issues affecting Reliance Industries Ltd Shifted from the media to the RIL boardroom. The Anil Ambani camp said a 500- page note detailing huge corporate failures by Reliance Industries has been sent to the RIL board three days before its meeting on
allegation about a "gigantic fraud" by Reliance in February 2002 and SEBI did not even bother to initiate an investigation into those charges. Instead, SEBI went on to exonerate Reliance of all charges of manipulation and insider trading in its controversial sale of its 10 percent stake in Larsen and Toubro of which nearly 6 per cent was acquired through open market purchase just two weeks before the block deal with Grasim. A third issue raised by Anil Ambani was that "two unknown individuals" were reported to be in control of the 20 percent promoter stake in Reliance valued at Rs. 20,000 crore. He further said that buyback would increase the RIL promoter holding by a further 2 percent using Rs 3,000 crore of shareholders' funds and that there was a major public controversy over the classification of a 12 per cent stake in RIL valued at Rs 10,000 crore, which actually belonged to RIL's 30 lakh investors and not the promoters. Ambani's final point was that the "major issues of ownership, management, corporate governance transparency, and disclosures in RIL have publicly surfaced in relation to transactions between Reliance and Reliance infocom", which were not disclosed in the advertisement. All these charges indeed merit investigation. Newer revelations about a series of friends and corporate entities who seem to have Reliance Infocom shares at Rs 1 each also raised serious questions about why the publicly listed company ended up paying a high price for its Rs 12,000 crore investment and whether RIL shareholders have been badly shortchanged in the process. But Reliance had never been a stranger to serious controversy, and until end July 2004 (when many of his powers were curtailed through a board resolution), Anil Ambani was part of the top management , privy to all confidential information and in fact, the group's public face. He presented its financial results to the media and analysts and even collected a clutch of good governance awards on its behalf. That is why his sudden activism. On behalf of shareholders does not ring true, although it is in public interest. Anil Ambani was clearly at liberty to wage a war against his brother over his share of the Reliance family holding and to fight for management control if he believed that he had been unfairly ousted. But the governance issue raised by his damaging revelations and many allegations are clearly at conflict with his role as vice-chairman and managing director of Reliance. If these charges are true, regulatory action can only damage Reliance's valuation and destroy shareholders' wealth instead of protecting their interests. If Reliance had been a professionally managed company instead of a family-controlled group, would Anil Ambani have been allowed to remain a director when he was fighting a war against several people in top management ? Also, if a company is a distinct and separate legal entity in the eyes of the law, can a board director, or in this case the vice-chairman and managing director, retain his official status while working against its interest ? And can he continue to get hefty salary from the company ? There are some of the governance issues that are also raised by Anil Ambani's action and allegations and they need to be openly debated by peer groups industry bodies and corporate governance experts. But what can one really expect when injuries of these very peer groups have showered the group with awards for corporate excellence (
Case Question
1. What do you think this issue has happened in RIL because of lack of corporate governance.
2. What are SEBI guidelines in context of corporate Goverance to be followed by RIL ?
Ms-495 December, 2012 Ethics And Corporate Governance In Banks
December, 2012
Ms-495: Ethics And Corporate Governance In Banks
SECTION-A
1. (a) How does a company reinforce values among its employees ? How can it ensure that all decisions reflect the same values ?
(b) What is an ethical dilemma ? Discuss ethical dilemmas related to business and explain how to resolve them.
2. (a) Explain the importance of disclosure and transparency for sound corporate governance practices in Banks.
(b) Explain BASEC II Guidelines for Banks as a part of Market Discipline.
3. What are the different models of corporate citizenship ? Explain how banks act beyond Corporate Social Responsibility.
4. (a) Describe, giving examples, how banks and society are interdependent.
(b) What should be the strategic approach of an organisation in integrating social aspects into its business strategy using 12 Principles of innovation for Bottom of the Pyramid ?
5. Write short notes on any four of the following methods :
(a) Universalism Vs Utilitarianism
(b) The Responsibilities of the Board
(c) Corporate Governance in Mutual Funds
(d) Employee's Rights
(e) Sustainable Development
SECTION-B
Read the following cases carefully and answer the questions given at the end of each.
6. (a) Reliance Industries and Corporate Governance Reliance is one of the pioneers in the country in implementing the best international practices of Corporate Governance. The board of Directors at Reliance periodically reviews its composition for ensuring a strong element of independence and commitment. The Directors are elected by the shareholders. However the board plays an important role in the selection of candidates for shareholders' approval. Roles and Responsibilities of Board and Management The board's roles and responsibilities include establishing an effective mechanism for overseeing the affairs, keeping in view the company's size, complexity, geographical operations and corporate tradition and culture. The Reliance's framework is designed to:
• Enable the Board to provide strategic guidance for the management.
• Define the respective roles and responsibilities of senior executives to ensure accountability; and
• Ensure a balance of authority such that no single individual has unfettered powers. To ensure the truthful and factual presentation of it's financial position. The Company has put in place a strong internal audit process. The board has also constituted an audit committee, which is responsible to the external reporting, performance and objectivity of the internal audit function and independence of the external auditors. To ensure long-term shareholder value creation and to promote shareholder participation in corporate affairs, Reliance has established and maintained communication strategies, including a policy for clarity in notices of meetings. Reliance also maintain its corporate website for convenient
access by the shareholders to all the information about the company. The company has adopted a remuneration policy that attracts and maintains talented and motivated executives so as to encourage enhanced performance of the company. The remuneration
policy envisages a clear relationship between performance and remuneration, including the link between remuneration paid and the overall corporate performance.
Questions :
1. Discuss the link between Board of Directors and Corporate Governance practices in
Reliance.
2. What type of Remuneration Policy is followed at Reliance for rewarding Employee Performance ?
(b) CSR at Bank of India At Bank of
Questions :
1. Discuss the rationale behind the i mplementation of Corporate Social Responsibility at Bank of
2. What activities have been undertaken at Bank of India as a part of Banks Social Responsibility ?
Ms-494 December, 2012 Risk Management In Banks
December, 2012
Ms-494: Risk Management In Banks
1. "Bank Treasury has a major role in managing the different risks of a bank." Discuss fully this statement.
2. What do you mean by 'Interest rate risk'? Explain the different classes of interest rate risk.
3. What are 'Credit Derivatives' ? Discuss the various types of credit derivative instruments and explain the process of a credit derivative transaction with the help of an example.
4. What do you mean by 'Market Risk' ? Discuss the factors that contribute to the market risk. Explain how can the market risk be managed.
5. What is a 'currency option' ? Discuss some of the exotic options that are popular in currency derivatives market.
6. What is 'operational Risk' ? Discuss the different steps involved in the process of managing operational risk.
7. Discuss the roles and responsibilities of the Asset Liability Management Committee and the different offices/departments working under its supervision.
8. What is the need for 'Risk Sensitive Incentive Systems' ? Discuss the important sound principles of compensation.
Ms-494 June, 2013 Risk Management In Banks
June, 2013
Ms-494: Risk Management In Banks
1. What do you understand by Asset-Liability Management in a bank ? What is its objectives and why is it needed ? Bring out roles and functions of the sub-committees formed under it.
2. Discuss the frameworks of Basel Accord - I and II and explain the changes proposed in the
3. What is 'Credit Risk Derivative' ? Explain the various types of Credit Derivatives and discuss their special features.
4. What do you mean by 'Market Risk' ? Discuss the factors that contribute to this risk. How is market risk managed ?
5. Explain the concept of 'Interest Rate Risk' and discuss the reasons for a Bank to use Interest Rate Futures.
6. Discuss the need for effective operational risk management and explain the process of operational risk management in banks.
7. Explain the different elements of Tier-I and Tier-II capital prescribed for banks and discuss their limits.
8. Write notes on the following :
(a) Internal Capital Adequacy and Assessment Process (ICAAP)
(b) Stress Testing
Ms-425 December, 2009 Electronic Banking and it in Banks
December, 2009
Ms-425: Electronic Banking and it in Banks
1.(a) What is internet connectivity ? Briefly discuss its applications.
(b) Distinguish between asynchronous and synchronous transmission.
2. What are the different technologies required for call centres ? Discuss the advantages of Internet Banking.
3. What is Tele-banking ? Explain what kind of hardware and software are required to conduct banking business from home ?
4. What do you understand by MICR ? How does it help in clearing of instruments ?
5. Discuss the advantages and disadvantages of SCM. What are the characteristics of Web-centric SCM ?
6. "A successful CRM solution deployment is based not only on obtaining the right technology but also on successful implementation" Discuss this statement and bring out the different steps that are involved in implementing a successful CRM solution.
7. What is system Audit ? What are its objectives ? How is it different from Computer Audit ?
8. What is data mining ? What are the technologies which support data mining solutions ? Discuss.
Ms-425 June, 2010 Electronic Banking and it in Banks
June, 2010
Ms-425: Electronic Banking and it in Banks
1. Explain different types of networks and distinguish between LAN and WAN.
2. "True Internet Banks are those that allow customer to conduct transactions through their Web sites". Explain, this statement and discuss the security issues in Internet Banking.
3. Explain the structure of Management information system and discuss the need for information system in banks.
4. Distinguish between a credit card and a debit card. List out the different types of smart cards and explain how is a smart card superior to a magnetic stripe card ?
5. What is Supply Chain management ? Discuss the principles on which it is based. Distinguish between ERP and SCM.
6. What is Customer Relationship Management (CRM) ? Discuss the different performance indicators of a CRM solution.
7. Explain the functioning of a generalized audit software package. List out five audit softwares other than generalized audit softwares.
8. What do you understand by system design ? Explain the various components of feasibility study for system design ?