ibo-03 Dec-2014
POST GRADUATE DIPLOMA IN INTERNATIONAL BUSINESS OPERATIONS/ MASTER OF COMMERCE
Term-End Examination
December, 2014
IB0-03 : INDIA'S FOREIGN TRADE
Time : 3 Hours Maximum Marks : 100
Weightage : 70%
Note : Attempt any five questions. All questions carry equal
marks.
1. Describe the role of foreign trade in the economic development of a country.
2. Discuss the major problems faced by India's export sector.
3. Discuss the major actions taken in fulfilment of India's commitments to World Trade Organisation.
4. What are the objectives of India's trade reforms ? Outline India's strategy for integrating with World Trade.
5. What are the benefits and facilities provided to the units located in Special Economic Zones ? Critically examine them.
6. Describe India's competitive advantages in exports of Indian electronic goods. What strategy would you suggest to boost exports ?
7. Discuss the trends in Indo-US trade in recent years. What are the major constraints in its expansion ? Suggest measures.
8. Write short notes on any two of the following :
(a) South Asian Preferential Trade Agreement (SAPTA)
(b) Market Development Assistance (MDA)
(c) Invisibles in Balance of Payments
(d) TRIMS
ibo-02 dec-2014 paper
POST GRADUATE DIPLOMA 'IN INTERNATIONAL BUSINESS OPERATIONS/MASTER OF COMMERCE
December, 2014
IB0-02 : INTERNATIONAL MARKETING MANAGEMENT
Time : 3 hours Maximum Marks : 100
Weightage : 70%
Note : Attempt both Part-A and Part-B.
PART - A
1. Write short notes on any two of the following :
(a) Product positioning in International Market
(b) Counter trade
(c) Franchising as a tool for overseas market entry
(d) Merger and Acquisition
2. Distinguish between any two of the following :
(a) International marketing and Multinational marketing
(b) Advertising and Personal selling
(c) Foreign distributor and Foreign retailer
(d) Observation method and Survey method of data collection
PART - B
Attempt any four of the following questions :
3. (a) What are the specific advantages that a firm can derive by going international ?
(b) Why the task of the international marketer is more difficult than that of the domestic
marketer ?
4. "Product planning is one of the important fundamental decisions for successful international marketing".
(a) Discuss the various factors to be considered while designing a product for international markets.
(b) Explain the importance of new product development in international markets.
5. (a) What are the factors which determine pricing decisions in international markets ?
(b) Discuss the various pricing methods used in international marketing.
6. Discuss the various techniques of sales promotion in overseas markets
7. a) What are the factors that need to be considered before taking a decision on
whether to go for direct or indirect exports ?
b) What are the considerations to be kept in view for selecting an agent in the overseas markets ?
8. "One of the major challenges relates to the type of orientation that a firm should give to its overseas operations". In the light of the above statement discuss EPRG
orientation of a firm.
9. Discuss the emerging global competitive environment. Examine whether small enterprises have scope in this dynamic emerging global business environment.
in overseas markets.
MS-1 DEC 2014 SOLVED
MANAGEMENT PROGRAMME
Term-End Examination
December, 2014
MS-1 : MANAGEMENT FUNCTIONS AND
BEHAVIOUR
Time : 3 hours Maximum Marks : 100
(Weightage 70%)
Note : (i) There are two Sections, A and B.
(ii) Attempt any three questions from Section A, each
question carrying 20 marks.
(iii) Section B is compulsory and carries 40 marks.
SECTION - A
1. What managerial skills are required at different levels of management and why ? Briefly describe the roles of top level executives in an organisation. Explain with suitable examples.
2. Explain the concept of MBO. Describe its key features. Critically analyse the extent of feasibility and usefulness of MBO in present day business scenario.
3. How do conflicts get generated in an organisational situation ? How does it impact the group behaviour and functioning of the organisation ? Explain with relevant examples.
4. Define 'Controlling' and discuss the 'Control Process'. Explain with examples the pre-requisites. Identify characteristics of an effective control system, and the method of exercising control in a structured set-up.
5. Write short notes on any three of the following :
(a) Determinants of Inter-personal behaviour
(b) Resistance to Change
(c) Channels of Communication
(d) Models of Decision- making
(e) Group Formation
SECTION - B
6. Read the following case and answer the questions given at the end of the case :
Sundar Steel Limited was a medium-sized steel company manufacturing special steels of
various types and grades. It employed 5,000 workers and 450 executives. Under the General Manager (Production), there were operation, maintenance, and service groups, each headed by a chief. The Chief of Maintenance was Shukla and under him Mukherjee was working as the Maintenance Engineer. The total strength of Maintenance was 500 workers, 25 executives, and 50 supervisors. Chatterjee was working in Maintenance as a worker for three years. He was efficient. He had initiative and drive. He performed his duties in a near perfect manner. He was a man of proven technical ability with utmost drive and dash. He was promoted as Supervisor. Chatterjee, now a Supervisor, was one day passing through the Maintenance Shop on his routine inspection. He found a certain worker sitting idle. He pulled him up for this. The worker retaliated by abusing him with filthy words. With a grim face and utter frustration, Chatterjee reported the matter to Mukherjee. The worker who insulted Chatterjee was a "notorious character", and no supervisor dared to confront him. Mukherjee took a serious view of the incident and served a strong warning letter to the worker. Nothing very particular about Chatterjee or from him came to the knowledge of Mukherjee. Things were moving smoothly. Chatterjee was getting along well with others. But after about three years, another serious
incident took place. A worker came drunk to duty, began playing cards, and using very filthy language. When Chatterjee strongly objected to this, the worker got up and slapped Chatterjee. Later, the worker went to his union and reported that Chatterjee had assaulted him while he was performing his duties. Chatterjee had no idea that the situation would take such a turn. He, therefore, never bothered to report the matter to his boss or collect evidence in support of his case.
The union took the case to Shukla and prevailed over him to take stern action against Chatterjee. Shukla instructed Mukherjee to demote Chatterjee to the rank of a worker. Mukherjee expressed his apprehension that in such a case Chatterjee will be of no use to the department, and the demotion would adversely affect the morale of all sincere and efficient supervisors. But Chatterjee was demoted. Chatterjee continued working in the organisation with all his efficiency, competence, and ability for two months. Then he resigned stating that he had secured better employment elsewhere. Mukherjee was perturbed at this turn of events. While placing Chatterjee's resignation letter before Shukla, he expressed deep concern at this development. Shukla called Chief of Personnel for advice on this delicate issue. The Chief of Personnel said, "I think the incident should help us to appreciate the essential qualification required for a successful supervisor. An honest and hard working man need not necessarily prove to be an effective supervisor. Something more is required for this as he has to get things done rather than do himself.
Mukherjee said, "I have a high opinion of Chatterjee. He proved his technical competence and was sincere at his work. Given some guidance on how to deal with the type of persons he had to work with, the sad situation could have been avoided". Shukla said, "1 am really sorry to lose Chatterjee. He was very honest and painstaking in his work. But I do not know how I could have helped him. I wonder how he always managed to get into trouble with workers. We know they are illiterates and some of them are tough. But a supervisor must have the ability and presence of mind to deal with such men. I have numerous supervisors, but I never had to teach anybody how to supervise his men".
Questions :
(a) Identify the problems in this case.
(b) Do you think the decision taken by Shukla is in keeping with the faith, trust and creating developmental climate in the organisation ? Critically evaluate.
(c) How would you help in improving behaviour of employees ?
PTU MBA BOOKS
PTU MBA BOOKS List please sent email for available in stock or not.
Master of business Administration
Semester - 1 |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0201 |
MBA-101 |
Principles & Practices of Management |
TH |
2. |
B0202 |
MBA-102 |
Organizational Behavior |
TH |
3. |
B0203 |
MBA-103 |
Accounting For Management |
TH |
4. |
B0204 |
MBA-104 |
Quantitative Techniques |
TH |
5. |
B0205 |
MBA-105 |
Managerial Economics |
TH |
6. |
MBA-106 |
Communication & Soft Skills |
TH |
|
7. |
MBA-107 |
Seminar on Executive Communication |
TH |
|
8. |
MBA-108 |
Workshop on Computers for Management |
TH |
|
9. |
MBA-109 |
Viva-Voce |
PR |
|
|
|
|
|
Semester - 2 |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0206 |
MBA-201 |
Business Environment |
TH |
2. |
B0207 |
MBA-202 |
Production and Operations Management |
TH |
3. |
B0208 |
MBA-203 |
Human Resource Management |
TH |
4. |
B0209 |
MBA-204 |
Marketing Management |
TH |
5. |
B0210 |
MBA-205 |
Financial Management |
TH |
6. |
MBA-206 |
Workshop on Research Methodology |
TH |
|
7. |
MBA-207 |
Workshop on Information Technology |
TH |
|
8. |
MBA-208 |
Viva-Voce |
PR |
|
|
|
|
|
Semester - 3 |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0211 |
MBA-301 |
Applied Operations Research |
TH |
2. |
B0212 |
MBA-302 |
Corporate Legal Environment |
TH |
3. |
MBA-303 |
Major I |
TH |
|
4. |
MBA-304 |
Major II |
TH |
|
5. |
MBA-305 |
Major III |
TH |
|
6. |
MBA-306 |
Seminar on Management Information Systems |
TH |
|
7. |
MBA-307 |
Viva-Voce |
PR |
|
|
|
|
|
Semester - 4 |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0216 |
MBA-401 |
Strategic Management |
TH |
2. |
B0217 |
MBA-402 |
Project Evaluation & Implementation |
TH |
3. |
MBA-403 |
Major IV / Minor I |
TH |
|
4. |
MBA-404 |
Major V / Minor II |
TH |
|
5. |
MBA-405 |
Major VI / Minor III |
TH |
|
6. |
MBA-406 |
Final Research Project & Viva-Voce |
PR |
Specialization Subject
Specialization Type : Finance |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0221 |
MBA-511 |
Financial Services |
TH |
2. |
B0222 |
MBA-512 |
Investment & Portfolio Management |
TH |
3. |
B0223 |
MBA-513 |
Management of Financial Institutions |
TH |
4. |
B0224 |
MBA-516 |
Working Capital Management |
TH |
5. |
B0225 |
MBA-517 |
Capital Budgeting |
TH |
6. |
B0226 |
MBA-518 |
Management Control Systems
|
TH |
|
|
|
|
Specialization Type : Human Resource Management |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0227 |
MBA-531 |
Organisation Development |
TH |
2. |
B0228 |
MBA-532 |
Human Resource Development |
TH |
3. |
B0229 |
MBA-533 |
Advanced Industrial Psychology |
TH |
4. |
B0230 |
MBA-534 |
Industrial Relations & Labour Laws |
TH |
5. |
B0231 |
MBA-536 |
Collective Bargaining & Wage Policy |
TH |
6. |
B0232 |
MBA-537 |
International Human Resource Management |
TH |
|
|
|
|
Specialization Type : Information Technology |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0233 |
MBA-541 |
Programming in C / C++ |
TH |
2. |
B0234 |
MBA-542 |
Database Management Systems |
TH |
3. |
B0235 |
MBA-543 |
Software Engineering |
TH |
4. |
B0236 |
MBA-544 |
Advanced Decision Support Systems |
TH |
5. |
B0237 |
MBA-545 |
Computer Network & Internet |
TH |
6. |
B0238 |
MBA-546 |
E-Commerce & It Enabled Services |
TH |
|
|
|
|
Specialization Type : Insurance and Risk Management |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0251 |
MBA-561 |
Principles and Practice of Life Insurance & General Insurance |
TH |
2. |
B0252 |
MBA-562 |
Life of Non life Insurance Domains |
TH |
3. |
B0253 |
MBA-563 |
Law of Insurance |
TH |
4. |
B0254 |
MBA-564 |
Risk Management & Life Insurance Underwriting |
TH |
5. |
B0255 |
MBA-565 |
Liability of Insurance & Life Insurance Claims |
TH |
6. |
B0256 |
MBA-566 |
Life Insurance Products & Concepts of Reinsurance |
TH |
|
|
|
|
|
|
|
|
|
Specialization Type : Marketing |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0239 |
MBA-502 |
Advertising & Sales Management |
TH |
2. |
B0240 |
MBA-503 |
Services Marketing |
TH |
3. |
B0241 |
MBA-504 |
Consumer Behaviour |
TH |
4. |
B0242 |
MBA-506 |
International Marketing |
TH |
5. |
B0243 |
MBA-507 |
Rural Marketing |
TH |
6. |
B0244 |
MBA-509 |
Product & Brand Management |
TH |
|
|
|
|
Specialization Type : Retail |
||||
Sr.No. |
Paper ID |
Subject Code |
Subject Name |
Subject Type |
1. |
B0245 |
MBA-551 |
Retail Concepts and Environment |
TH |
2. |
B0246 |
MBA-552 |
Supply Chain Management |
TH |
3. |
B0247 |
MBA-553 |
Retail Store Management |
TH |
4. |
B0248 |
MBA-554 |
Retail Branding & Strategy |
TH |
5. |
B0249 |
MBA-555 |
Customer Relationship Management |
TH |
6. |
B0250 |
MBA-556 |
Mall Management & Risk Management |
TH |
BLIS-07 Information Technology Basics-June 2011
BACHELOR OF LIBRARY INFORMATION AND SCIENCE
June, 2011
BLS-7 : INFORMATION TECHNOLOGY : BASICS
1.1 Describe different generations of computers with their features.
OR
1.2 Explain the meaning and scope of reprography and micrography. Discuss their roles in libraries
2.1 What are the components of a digital computer ? Describe their functions with the help of a diagram.
OR.
2.2 Discuss different types of transmission media in telecommunications.
3.1 What do you understand by operating systems ? Explain its different types.
OR
3.2 Discuss the advantages and disadvantages of using commercial software packages.
4.1 What is MARC format ? Explain the structure of MARCH format.
OR
4.2 What are the objectives of a network ? Explain the range of network services for libraries.
5.0 Write notes on any three of the following (in about 300 words each) :-
(a) Protocols in telecommunications.
(b) Functions of library management systems
(c) Network topology
(d) Search engines
(e) Intranet
BLIS-06 Information Services-June 2011
BACHELOR OF LIBRARY INFORMATION AND SCIENCE
June, 2011
BLS-6 : INFORMATION SERVICES
1.1 Explain the concept 'information'. Now the term 'information' is considered different from the terms 'data' and 'knowledge' ? Do you feel that in the context of library and information science this distinction is necessary ?
OR
1.2 Enumerate various groups of information users and explain the purposes for which they need information.
2.1 Give an overview of the impact of IC-f in various information services provided by libraries.
OR
2.2 Mention the different types of information service agencies that are considered as facilitators for information transmission. Describe their functions.
3.1 What do you understand by anticipatory reference and information services ? Describe their different types.
OR
3.2 Discuss the needs and functions of documentation and information centers. Describe
the services and products that are expected from them.
4.1 What is meant by long range reference service ? Explain the steps that may be employed in providing these services.
OR
4.2 Explain the characteristics of current awareness services. Briefly describe their types.
5.0 Write short notes on any three of the following (about 300 words each) :
(a) Value of information services
(b) Information analysis
(c) SDI system components
(d) Online searching and databases
(e) ADONIS.
BLIS-05 Reference & Information Source-June 2011
BACHELOR OF LIBRARY INFORMATION AND SCIENCE
June, 2011
BLS-5 : REFERENCE & INFORMATION SOURCES
1.1 Define and explain the concept 'subject bibliography'. Describe its various types.
OR
1.2 What are indexing and abstracting periodicals ? Describe their need, functions and qualities.
2.1 Discuss the criteria for evaluation of dictionaries.
OR
2.2 Discuss the various uses of encyclopedias.
3.1 Enumerate the various types of ready reference sources. Describe the scope and purpose of any three types.
OR
3.2 Define the term 'patent'. Briefly trace its history and explain how patents act as sources of information.
4.1 Define and explain the terms 'maps' and 'atlases'. Enumerate their types and describe their uses.
OR
4.2 Explain the term 'mass media'. Elaborate on 'print media'.
5.0 Answer any fourteen questions choosing at least three from each category.
5.1 Na me any one title for each of the following categories :
(a) An English language bibliography
(b) An international year book
(c) An unabridged English dictionary
(d) A national biography
(e) A multi-volume encyclopedia
5.2 What information can be found in the following sources Indian Books in Print World Book Atlas Applied Science and Technology Index Social Science Citation Index Ulrich's International Periodicals Directory
BLIS-04 Library Cataloguing Theory-June 2011
BACHELOR OF LIBRARY INFORMATION AND SCIENCE
June, 2011
BLS-4 : LIBRARY CATALOGUING THEORY
1.1 Define 'library catalogue' and elucidate its purpose. Explain the implied guidelines of the five laws of library science for a library catalogue.
OR
1.2 Explain the data elements of the main entry according to CCC with examples.
2.1 Mention the qualities of a good physical form of the library catalogue. Which physical form of the catalogue would you prefer for your library and why ? Discuss.
OR
2.2 What do you understand by inner Form of a library Catalogue Explain. Bring out the differences between a Dictionary Catalogue and a Classified Catalogue with reference to heir structure and provision for adding new subjects. Give your answer in a tabular form.
3.1 State the need for a good filing system for a library Catalogue. Explain with example he prominent filing problems and the respective solutions as provided in
OR
3.2 What is a pseudonymous work ? Explain its treatment in AACR 2 R.
4.1 Describe the concept of chain indexing with example and discuss its merits and demerits.
OR
4.2 Briefly describe the main features of 'Library of Congress Subject Headings List'.
5.0 Write short notes on any three of the following
(about 300 words each) :
(a) Catalogue codes
(b) Pre-natal cataloguing
(c) Reference entries
(d) Machine formats
(e) Centralised cataloguing
BLIS-O3 Library Classification Theory-June 2011
BACHELOR OF LIBRARY INFORMATION AND SCIENCE
June, 2011
BLS-3 : LIBRARY CLASSIFICATION THEORY
1.1 Describe different modes of formation of subjects with suitable examples.
OR
1.2 Define library classification and explain how the universe of knowledge has been mapped in DDC scheme.
2.1 Describe the principles of facet sequence. Illustrate their use in colon classification scheme.
OR
2.2 Define the concept of common isolates. Explain their uses in DDC and UDC schemes.
3.1 What is meant by mnemonics ? Discuss their various kinds found in library classification schemes.
OR
3.2 Discuss the salient features of DDC scheme. Explain the reasons of its popularity all over the world.
4.1 Discuss the features of colon classification which make it a freely faceted and analytico - synthetic scheme of classification.
OR
4.2 Explain how societies and research groups contribute to the development of library
classification.
5.0 Write short notes on any three of the following
(in about 300 words each)
(a) Book number
(b) Attributes and characteristics
(c) Subject approach to information
(d) Depth schedules
(e) Array and chain
BLIS-02 Library Management-June 2011
June, 2011
BLS-2 : LIBRARY MANAGEMENT
1.1 What do you understand by library management ? Explain the Fayol's principles of management indicating their relevance in library management.
OR
1.2 Define "Management Information System (MIS)". Discuss the characteristics and advantages of MIS.
2.1 Explain the governing principles of book selection enunciated by Drury and Dewey.
OR
2.2 Define the term 'periodical'. Discuss the stages involved in ordering procedure of periodicals. Describe the advantages and disadvantages in placing order through an Indian subscription agent.
3.1 What is stacking ? Discuss the different methods of stacking.
OR
3.2 Explain the term 'human resources development (HRD)'. Discuss the various aspects concerning HRD mechanism.
4.1 Describe the components of participative management. Discuss the advantages and disadvantages of participative management. Explain how it works in libraries and information centres.
OR
4.2 Explain various methods of library budgeting with their merits and demerits.
5.0 Write short notes on any three of the following
(in about 300 words each) :
(a) Scientific management
(b) Acquisition of non book materials
(c) Browne charging system
(d) Total Quality Management (TQM) in libraries
(e) Importance of financial audit.