MBA IMPORTANT QUESTIONS (55)
MBA IMPORTANT QUESTIONS
Management of public enterprises
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.comManagement of public enterprises
(1) How do management challenges differ over the stages of growth in a small enterprise? Explain with the help of an example?
(2) Discuss the opportunities and threats that free the entrepreneur in the stabilisation free?
(3) Describe the various stabilisation strategies that can be used entrepreneur operating a fast food restaurant in a busy metropolitan market?
(4) If you were a ready-made garment manufacturers about to enter the competitive field of exports of apparel, what growth strategies would you adopt to ensure a comfortable pace of growth?
(5) Describe the organisational requirements for growth orientation in a small scale enterprise?
(6) Comment upon the need for performance evaluation and control for a-small scale entrepreneur?
(7) What are the measures of overall performance that can be used to assess the working of an
S.S.I unit? Explain with an example?
(8) How does the production schedule operate as a control tool? Explain?
(9) What measures of performance assessment and marketing control would you apply for the following S.S.I enterprises?
(a) A beauty saloon
(b) A boutique specialising in exclusive apparel.
(c) A bakery specialising in supplies to the mid-day meal schemes of some public schools.
(10) What are the important considerations in a product design selection? Explain with the help of an example?
(11) Discuss the process of prototype development?
(12) How do availability of, transportation facilities and labour affect the location decision? What in your opinion are the three most important variables affecting the, location decision?
(13) What do you understand by method study and work measurement? How relevant do you think these are for a small scale enterprise?
(14) What are the tools of production planning and control that a small entrepreneur can use? Comment with the help of an example?
(15) Explain the various quality control tools that can be used by small entrepreneur?
(16) What are the different ownership forms available to you as alternatives? Discuss each form in-brief ?
(17) Compare a sole proprietorship with a partnership in terms of
(a) Tax advantage
(b) Secrecy
(c) Capital raising ability
(18) What are the important characteristics of the partnership form? Is it necessary to register a partnership? Describe the effects of non registration?
(19) What are the major advantages that the company form of organisation has over others? What are the important distinctions between a private and a public limited company?
(20) Discuss the taxation provisions related to the different organisational forms?
(21) After going througn this unit, can you develop a framework to help you to decide upon the selection of the organisational form? What criteria would you take into consideration in deciding upon the ownership form of your organisation?
(22) What is the need and significance of the preparation of a project report for a small scale entrepreneur? Discuss with the help of examples?
(23) Give an overview of the project preparation process?
(24) What are the important infrastructure consideration that you should keep in mind before deciding upon the site of your plant?
(25) How would you plan for the technology input needed in your small enterprise?
(26) What are the, main project cost components for which of these courses would a commercial bank offer financial assistance?
(27) Explain the utility of break-even analysis for judging the profitability of small enterprises, with the help of an example?
(28) Describe the common errors in project report formulation?
(29) What are thee main sources of short and long term finance for a small entreperneur?
(30) Comment upon the position of commercial batiks vis--vis the financing of small enterprises?
(31) Discuss the various types of financing requirements that a small entrepreneur may have?
(32) Discuss in detail the role of SIDBI as an institution in the context of financing of SSEs?
(33) What are the basic steps in system of bringing a product/service from an idea to a finished product/service?
(34) How does production design relate to technology determination and equipment selection?
(35) The swastik company is considering to start a manufacturing plan t in either Madras, Coimbatore, or Madurai. The company has collected the economic and non economic data shown below?
(36) What are the implications of `marketing orientation' on the process of product selection?
(37) Think of the `benefits' that an entrepreneur trying to establish a typing school can offer to its customers.
(38) Analyse the competitive situation with respect to the scooter market in India. Does it face any competition from the moped and the motorcycle markets?
(39) What kinds of intermediaries are involved in selling
(a)pressure cookers,
(b) cigarettes, and
(c)life insurance?
(40) What do you understand by OSI? What is the role of OSI in successful enterprise management?
(41) What are the main techniques utilised for opportunity scanning and identification? Discuss with examples?
(42) Using the framework 2 given in the unit, carry out an opportunity analysis for the following:
(a)beauty saloon
(b)fast food restuarant
(43) How would you use SWOT analysis to identify opportunities for SSI/Self-employment. Discuss with examples?
(44) What do you understand by the term entrepreneurial competency? How is the term relevant to entrepreneurship development?
(45) Which 5 competencies according to the feedback you got from activity 3, rate highest asdeterminants of entrepreneurial success? Can you explain the significance of each for entrepreneurial success?
(46) Describe the process of development of entrepreneurial competencies?
(47) Which characteristics of small enterprises enable them to contribute to the economic development process in a developing country like India? Discuss.
(49) Taking specific case examples discuss the employment generation potential of Entrieprenurship and-Small small scale enterprises vis-a-vis the large enterprises:
(50) In the Indian context, explain the specific role that entrepreneurship has fulfilled in the development of small scale sector?
(51) With reference to the support needs of SSE's outlined in the unit, do you think the Indian infrastructure and environment is conducive to the development. of small scale enterprises. Discuss, giving reasons for you answer?
HR Planning mba papers
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.comHuman Resource planning
(1) What is human resource accounting? Discuss with reference to a few definitions
of human resource accounting?
(2) What is human resource cost? Discuss the measurement of human resource cost?
(3) What are the major components of the original cost of human resources?
(4) Explain the need, purpose and the scope of the HR Audit?
(5) Explain the similarities and differences between the HR Audit and Financial Audit?
(6) Explain the significance of Information System in Human Resource Management.
(7) Discuss the criticality of systemising information for effective planning?
(8) Explain the various approaches to manageing information at the macro and micro
level?
(9) Explain the advantages of computerising human resources information system?
(10) Discuss the objectives of performance appraisal?
(11) Describe the methods used in performance appraisal?
(12) What is Management by Objectives (MBO)? What are its key features?
(13) What is the purpose and significance of performance review?
(14) Highlight the significance of performance counseling in developing
employees?
(15) What is a career? What are the factors which go into the shaping of a career?
(16) Name at least two ways that career planning might benefit an individual?
(17) Is the concept of career planning and succession planning realistic in todays
rapidly changing environment?
(18) What is orientation? What is an orientation kit?
(19) Identify the importance of orientation and tell how you would orient a new
management trainee?
(20) Induction is the guided adjustment of employee to the organisation and
his work environment. Discuss?
(21) What are the main causes of job dislocation?
(22) What are the solutions to deal with dislocated employees?
(23) Outline the steps in the personnel selection process?
(24) What are the common interview problems? How can they be overcome?
(25) Explain in some detail how you would go about analysing and evaluating
the effectiveness of an employee selection programme?
(26) Tests often do not reflect an individuals true ability. What are your views
on this statement?
(27) What is recruitment? What are the methods and techniques of recruitment?
(28) Give several advantages of recruiting from internal sources and external
sources?
(29) Explain the concept of competency and competency approach to job analysis?
(30) Describe the various methods of the competency mapping?
(31) Explain the major benefits of competency approach to job analysis?
(32) Explain the various approaches to role definition?
(33) Describe the factors leading to changes required in role descriptions?
(34) Define role description and explain the uses of role descriptions?
(35) What do you mean by job analysis? Explain the process of job analysis.
(36) Explain various methods of collecting information for job analysis?
(37) Define job description. Explain the uses of job description?
(38) Explain the various human resource systems supported through performance
appraisal systems in organisations?
(39) Explain the transformational process through social, economic, organisational
and technological changes at workplace?
(40) Discuss the role of human resource measures and audit in HRP system?
(41) Explain the various methods of human resource supply in an organisation?
(42) Describe the factors affecting internal levels. Explain the reasons for increase in
employee groups?
(43) Discuss the employee turnover analysis. Explain the different techniques for
supply management?
(44) Explain the concept of human resource forecasting. Discuss various techniques
used in forecasting human resource planning?
(45) Explain the issues in demand forecasting. Discuss the different factors
contributing to demand forecasting?
(46) Explain the review process of human resource planning. Discuss how it balances
the competing and conflicting elements?
(47) Explain the concept of human resource forecasting. Discuss the manning and
utilization of manpower?
(48) Describe the various forecasting techniques. Explain how these techniques are
being used in forecasting process?
(49) Explain the review process of human resource planning. Discuss how it balances
the competing and conflicting elements?
(50) Explain the concept of human resource forecasting. Discuss the manning and
utilization of manpower?
(51) Describe the various forecasting techniques. Explain how these techniques are
being used in forecasting process?
(52) Explain the role of HR professional in human resource planning process in
organisations?
(53) Describe the various forecasting techniques and how these techniques are being
used in human resource planning?
(54) Explain the barriers to HRP. Bring out the requisites for effective planning?
CORPORATE MANAGEMENT
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.comCORPORATE MANAGEMENT
QUESTION
1. What is corporate planning and what are its important characterstics?
2. Corporate planning is as good as its implementation Discuss.
3. What is corporate management? Discuss its nature and scope.
4. Explain the benefits and failures of corporate planning.
5. Narrate corporate planning process in brief. Also state the benefits of corporate planning.
6. Explain various types of implementation issues in brief.
7. What is behavioral implementation? Explain it with the help of the details of a company.
8. What is strategic control? How is it different from operational control?
9. Narrate briefly the approaches to the corporate management. Which one is the best in Indian environment?
10. Critically evaluate the role of board of directors in corporate management process.
11. Write a note on corporate management in non- business organizations.
12. Write notes on the following:
a. Procedural implementation
b. Role of consultants in corporate management
c. Approaches to corporate management.
INTRODUCTION TO CORPORATE STRATEGY
QUESTION
1) Discuss the concept of strategy.
2) Explain the nature and components of strategy.
3) What are the various levels at which a strategy may exist?
4) Distinguish between corporate level strategy and business level strategy.
5) State various schools of thought regarding strategy formation.
6) Name at least four Indian Companies under each of the grand strategies.
7) Explain the significance and limitations of corporate strategy.
8) Write notes on the following:
a) Vector
b) Synergy
c) Business Level Strategy
9) Corporate level strategies are important for business level strategies comment.
CORPORATE POLICY
QUESTION
1) What do you mean by corporate policy? What are the different views with
respect to corporate policy?
2) Discuss the features of corporate policy. What are the essentials of an effective
corporate policy?
3) How is corporate policy formulated? Describe with the help of a diagram.
4) In todays changing scenario, what is the importance of forming a corporate
policy?
5) How is corporate policy classified? What are the various kinds of corporate
policy?
6) Select an organization of your choice and name various types of policies it had
adopted.
Historical\Perspective
QUESTION
1. Explain the concept of Corporate Governance. 2. Why has it become necessary for business houses to have a good corporate Governance? Discuss. 3. Discuss the emergence of CorporateGovernance as a concept.
Top Management and Corporate Governance
QUESTION
1. Discuss the legal and managerial roles of BoDs.
2. Should the role of Chairman and CEO be merged? Explain.
3. What are the major attributes of creating an Effective Borad?
Code and Laws for Corporate Governance
QUESTION
1) What are the major recommendations of Kumar Manglam Birla Committee report.?
2) Discuss the issues, which result in bad corporate governance. Suggest some measures to curb them.
3) Develop a case of an organization where good corporate governance has resulted in the increase in performance of the organization.
INTERNATIONAL BUSINESS
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.comINTERNATIONAL BUSINESS THEORIES
QUESTION:-
1) Briefly discuss the foundations of international business.
2) Explain the theory of mercantilism. Is it being applied in the present day world?
3) Examine the implications of Adam Smith's theory of absolute cost advantage.
4) Critically examine Ricardo's comparative cost theory of international trade. What is common between Smith's and Ricardo's trade theories?
5) Discuss the Heckscher-Ohlin Trade Model. In what ways does it differ from the earlier trade doctrines?
6) Explain the Product Life Cycle Theory of the FDI. Give suitable examples of countries which have gone through the various stages of product life cycle model.
7) Discuss the Market Imperfections Approach. How did the company specific advantages help the formulation of this theory?
8) What is the Transaction Cost Approach? Examine the relevance of the natural type market imperfections in its development, and discuss the various ways the transaction cost theory op erates in the foreign countries.
9 What is eclectic paradigm? Discuss the applicability of this model.
INTERNATIONAL INVESTMENT PROCESS AND FINANCE
QUESTION:-
1) India's democratic system and its emphasis on small business development make it a promising market for franchising opportunities. But it is not an automatic assumption. What works in one country will. work in another. Whether a concept will succeed in a given country is a function of taste, political environment, the economy and price range. Without careful analysis of the products and the market place, it may not work. Comment on the above statement, What are your own views?
2) What are the different stages through which a firm graduates to become multi-national enterprise? At what stage would you like to place most of the Indian firms which are doing foreign business?
3) What is the Corporate Life Cycle Theory? Explain its various stages with Indian examples.
4) What are the different modes of entry into international business? Explain briefly, by bringing out their merits and demerits.
5) The preferred mode of internlitionalisation of Indian corporate sector has been the joint venture. Can you explain the reasons behind this behaviour?
6) Reading some relevant recent literature, prepare a brief note on the Government of India's policy on FDI. Do you think this policy will be perceived to be friendly by foreign investors?
7) Discuss some models for making entry mode choice. Explain the models with hypothetical data.
8) What are the determinants of international investment decision? What, different-strategies could a firm follow?
9) What factors would influence the choice of location for FDI? Which location factors do you think are more important for the foreign investors in the Indian context?
10) What could be the different bases for transfer prices in the context of International business?
11) What factors provide motivation to multinational firms to manipulate transfer prices?
12) What mechanisms are available to the Government'to stop/check, manipulative transfer pricing practices? Discuss.
STRUCTURAL DESIGN OF MNEs
QUESTION:-
1) What types of organisation structure may usually be evolved during different stages of internationalisation?
2) Differentiate between the evolutionary pattern of MNEs originating from different countries like U.S., Japan and Europe.
3) Does the organization design of ABB reflect the emerging pattern of MNEs?
4) Elaborate on the appropriate design at a particular stage of development of an MNEs?
STRATEGIC PLANNING IN MNEs
QUESTION:-
1) What are the evolutionary changes in the MNE strategy and structure? 2)
2) What is planning evolution? Illustrate with a case,
3) How does nationality of an MNE affect its planning?
4) What are the development paths for a subsidiary vis--vis the parent company?
5) What are the major pitfalls of planning?
6) How does one identify the environmental volatility for a given company?
7) Describe the variables for the environmental scanning and the corresponding modes of scanning.
STRATEGIC CONSIDERATIONS
QUESTION:-
1) What is ownership strategy? Why is a particular strategy chosen?
2) What are the four types of strategic alliances?
3) How do MNEs integrate their subsidiaries?
4) What are different types of subsidiary roles? Discuss by citing examples that you know of.
5) What is a multi-focal strategy? What are the major barriers in managing a multi-focal strategy?
6) What traditional mechanisms in different countries have been adopted by MNEs for achieving flexible coordination?
7) How do MNEs try to develop and maintain commitment of the individual managers?
CONTROL AND INFORMATION BUSINESS
QUESTION:-
1) Why the need for control is, particularly, felt in multinational enterprises? What key questions in relation to control arise in international business?
2) From control point of view, what differences exist between domestic and international business?
3) What are the objectives of control in international business operations? In what way corporate culture may be helpful in the control process?
4) Critically examine the various approaches to control. If you were the CEO of a multinational corporation which approach you would prefer and why?
5) In what way national cultural traits influence the control system? Explain with examples.
6) What factors would determine the degree of control exercised by parent multinational on the subsidiary operations.
7) Explain the various types of interdependence that may exist between the units of a multinational enterprise. What effects they will have on the control system?
8) In what way is the question of ownership related to control? What devices have been used by multinational firms to overcome the impediments placed by foreign countries on the extent of ownership?
9) "Control is intimately linked with organisation structure." Elucidate,
10) Briefly describe the control process in relation to international business.
11) What objectives the reports on performance fulfill? What is the role of an information system in the success of international business?
12)"The success of multinational firms, to a large extent, depends on the effectiveness of communication system." Explain what methods of communication can be effectively employed by such firms?
13) Explain the accounting problems in relation to multinational control system.
14) Examine the pros and cons of converting vital accounting data in "corporate" versus "local currency". Give your own views regarding this controversy.
15) Write a note on "control of joint ventures".
Technology Management
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
Management of technology
1 . Write an essay on management of technology.
2 . Write short notes on the following terms :
(a) MoT, (b) ToT (c) Models of ToT (d) C-D model (e) Process of ToT
3 . Discuss the strategic considertion of MoT .
4 . Write short notes on the R $ D strategies of the following :
(a) Traditional strategy (b) Diffusion and imitation
( c ) Technology metabolism (d) Innovation and entrepreneurship
5. Discuss what is meant by “ creative response to challenges” .Who used this term first ? What are its ramifications ? Give some examples .
6 . Write an essay on institutional framework and support in MoT.
7 . (a) Name the KRA of MoT.
(b) Discuss each of them briefly.
8. Write short notes on the following :
(a) Communication gap (b) Suitability gap
9 . (a) Distinguish ‘Design engineering function , from that of Scientific and technological function ,in MoT.
(b) What are the types of organisation, You propose to meet in the above functions .
10 . (a) What is meant by human capital .
(b) How is value addition an important aspect in MoT ?
( c ) What are the methods of value addition ?
11 . (a) What are phases in the process of technology transfer ?
(b) Discuss them briefly
12 . Writw an essay on the technology acquisition process in MoT, bringing out clearly the steps involved therein, and the activities in each step to meet the objective, highlighting the precaution and special considerations if any.
13 . Write an essay on the ‘Technology Absorption Process in MoT bringing out clearly the steps involved therein, and the activities in each step highlighting the pitfalls and precautions necessary.
14 . Write an essay on the technology adaptation phase in the MoT listing the different steps and activities,highlighting the pitfalls and precautions if any.
15 . Write an essay on the technology imvrovement phase in ToT, listing the different steps and activities.Also highlight the special consideration precautions if any.
16 . Write short notes on :
(a) Selection of technology (b) NIT
( c ) Tender evaluation (d) ToT Agreement
(e) Loopholes in agreement ( f ) Safeguard in agreements.
17. Write short notes on the following :
(a) Integration (b)Value addition
( c ) Indigenisation (d) Ancillarisation
(e) Principles of exportable surplus ( f ) Principle of comparative advantages
18 . Write short notes on the following :
(a) Fiscal support and financial incentive
(b) Technology obsolescence
( c ) Technology bank
(d) Engineering division
Important Technology Management points
1. Development of Perception
2. Introduction
3. Historical Development
4.Management of Technology (MoT)
5. Transfer of Technology
6. Models of Transfer of Technology
7. Methods of Transfer of Technology
8 . Scope
9. TechnologyTransfer Process
10 . Strategic Consideration of Mot
11. R&D Leadership
12 . R&D Strategy
13 . Traditional Strategy
14 . Technology Diffusion and Imitation
15. Technology Metabolism
16 . Technology Innovation and Entrepreneurship
17 . Mobilising and pooling resources
18 . Cooperation and coordination between nations
19 . Innovation in production technology and methods
20 . Marketing innovation
21 . Creative Responses to Challenges
22 . Small vs Big Manufacturing Strategy
23 . Flexible Production Methods
24 . Marketing innovation
25 . Competition without Competing But by Creating Value for Customer
26 . Finding Better Ways of Delivering Higher Values
27 . Basic Question Strategy
28 . Meet –the – User Strategy
29 . Institutional Framework And Support
30 . Organisational Development
31 . Government Control and Support
32 . Government Policy on R$D
33 . Key Result Areas ( KRAs)
34 . Formulation and Effective Implementation of S$T policies
35 . Manpower Development
36 . Selective Import of Technology
37 . Simulation of Indigenous Technology
38 . Institutional Sipport
39 . Communication Gap
40 . Suitability Gap
41 . Technical Institutions
42 . Design Engineering Function
43 . Scientific and Technological Function
44 . Korean Experience
45 . Financial Insitutions and Support
46 . International Cooperations
47 . Human Capital
48 . Introduction
49 .Value Addition
50 . Turn-Key and Value Addition
51 . MoT and Value A ddition
52 .Transfer of Technology Process
53 . Phases
54 . Technology Acquisition
55 . Selection of Technology
56 . Selection Of Collaborator
57 . Finalisation of Agreement
58 . Technology Absorption
59 . Capital Expenditure
60 . Infrastructure
61 . Integration
62 . Value Addition
63 .Foreign Exchange (FE)
64 . Production
65 . Technology Adaptation
66 . Indigenisation
67 . Vendor Development
68. Ancillarisation
69 . Social Orientation
70 . Fiscal Support and Finanical Incentives
71 . Coordination and Cooperation
72 . Technology Improvement
73 . technology Obsolescence
74 . Organisation Structure and R$Dleadership
75 . Engineering Division
76 . Safeguards in Agreement
77 . Future of MoT
78 . Quality Relationship
79 . Golbalisation
80 . Principles of Exportable Surplus
81 . Principles of Comparative Advantages
82. Professionalisation
Sales Management Question Bank
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
Sales Management Question Bank
Q.1.(a) What are the various steps in the sales process ?
(b) How would the sales process differ in the following cases:
(i).A Taj group hotel representative selling services to the executive of a company.
(ii).HLL sales representative selling soap to wholesalers.
(iii).Pharmaceutical company salesman calling upon medical doctors.
(iv).Modi Xerox sales engineer setting to sell their new line of copiers to organisations.
Q.2. (a) What are the factors influencing design of compensation schemes for salespersons ?
(b) What components of compensation would you suggest for the following and why ?
(i).A young bachelor selling computer software to organisations.
(ii).A married senior salesperson with grown – up children, selling consumer durables.
Q.3 (a) What are the parameters used to measure performance of sales personnel ?
(b) How will you evaluate the sales performance of
(i).A salesperson whose proportion of non – selling activities is almost equal to h8is selling activities.
(ii).A missionary salesman cultivating the market for a new product concept, in ready – to – eat balanced nutrition breakfast.
Q.4. (a) What are the elements of total cost in a physical distribution system ? What are the problems associated with measuring storage costs ?
(b) What are the consumer service related considerations in physical distribution ?
Q.5. (a) Describe the tools for channel control.
(b ) What are the sources of power for
(i).A wholesaler of consumer durables.
(ii).A retailer of highly competitive brands of detergents
Q.6. Write short notes on any three of the following;
- a) Assortment and Intermediaries
- b) Selection criteria for choosing intermediaries.
- c) Motivation of channel members
- d) Inventory decisions and logistics
- e) Logistics communication
Q.7. (a) What is the kind of information that may be demanded from the sales management systems. ?
(b) Briefly discuss the stages involved in execution of an order.
Q.8. (a) What are the various types of presentation methods used by salespersons ?
(b) What type of presentation would you suggest for the following and why.
(i).Selling encyclopedias
(ii).Selling vacuum cleaning equipment.
Q.9. Write short notes on any three of the following:
- (a) Interdependence of Sales and Distribution
- (b) Steps in negotiation
- (c) Principles of sales display .
- (d) Developing sales territories
- (e) Marketing cost analysis
Q.10.(a) How does the sales process differ with varying market situations and product categories ?
(b) What kind of personal selling effort and process would be required in the following cases and why ?
(i).Introducing a new range of internationally renowned brand of cosmetics in India, through a personalized selling effort.
(ii).Motivating readymade garment stores to carry a line of slightly expensive range of western wear for women.
Q.11. (a) What are the pros and cons of using interviews as tools of selection ? How can objectivity be built into the interview process itself ?
(b) What kind of selection process would you use in the following cases and why ?
(i).Selecting boys and girls for door to selling of detergent power.
(ii).Selecting sales engineers for selling of water purifying equipment.
Q.12. (a) What are some of the effective tools used to motivate sales personnel ?
(b) What are the multinational techniques you would apply to motivate salespeople in the following situations ?
(i).Sales staff engaged in selling domestic sewing machines.
(ii).Missionary salespersons engaged in popularizing the concept of microwave cooking.
Q.13. (a) What are the elements of total cost in a physical distribution system. In case of
(i).A manufacturer of cold drinks with a nationwide distributions ?
(ii).A distributor of polio vaccination requiring maintenance of cold chain ?
Q.13.(a) How would you establish standards for channel profitability and apply to choose between channel alternatives ?
(b) Distribution of jewellery watches in select stores and jewellery outlets.
Q.14. Write short notes on any thee of the following:
- a) Sources of power of wholesaler
- b) Strategic and functional implications of channel control
- c) Inventory decisions in physical distribution
- d) Channel motivation
Q.15. How would you identify the training needs of your salespersons if you were in the business of
(i).Selling computer software ?
(ii).Selling pharmaceuticals. ?
Q.16. (a) How can computers be utilised in sales management ?
(b) How can a modern sales management system be set up with the aid of computerized presentations ?
Q.17. Write notes on any three of the following:
- a) AIDAS theory of selling
- b) Non Verbal Communication
- c) Sales display and its principles
- d) Psychological tests.
Q.18. How can salespersons handle sales resistance of prospects ? If you were to advise salespersons selling office equipments like photocopiers, what suggestions would you give them in respect of handing sales resistance ?
Q.19. (a) How do media characteristics of written and oral communication media affect the choice of sales communication methods ?
(b) How should salesmen structure refusals or bad news correspondence, for example, out of stock conditions or lost order news ? Illustrate through an example.
Q.20. (a) What are the steps involved in planning and execution of sales displays ?
(b) How would you motivate your retailer to put in his best effort in the conduct of the sales display of your new brand of detergent ?
Q.21. What is the significance of factors like stage in the product life cycle and demographic characteristics of salespersons for the design of their compensation package ? What kind of sales compensation package would you suggest for the following and why
- a) A bachelor selling credit card schemes
- b) A missionary salesperson selling the latest drugs for controlling blood pressure
Q.22. Explain the workload approach to territory planning, outlining its major shortcomings. What are the situations in which you would recommend workload based territory planning ?
Q.23. (a) What is the difference between AIDAS theory of selling and the buying formula theory of selling ? Explain by taking the example of any sales situation of your choice.
(b) How does the relative importance of advertising and personal selling vary across the different stages of the purchase process ? Explain.
Q.24. (a) Describe the principles of effective presentation,.
(b) How would you plan your sales presentation if you were a salesperson responsible for selling personal computers to individual consumers ?
Q.25. How can training needs of salespersons be identified ? How do the learning styles of salespersons affect the design of the sales training programme ? Use illustrative examples to substantiate your answer.
Q.26.(a) How are sales volume quotas set ?
(b) You are a large publishing house, publishing scientific and technical books for a nationwide customer base. What type of field sales organisation would you design and why ?
Q27. Write short notes on any four for the following:
- a) Preparation of sales budget
- b) Motivation tools for sales personnel
- c) Interview as a tool of sales – force selection.
- d) Negotiation process
- e) “Sales close” techniques
- f) Diversity of sales situations.
Q.28. Briefly discuss the personal selling process. How would the sales process differ if the product being sold was
- a) Household insurance ?
- b) Surgical equipment ?
Q.29. (a) What do you understand by sales negotiation ? How does it differ form selling ?
(b) Outline the steps in the negotiation process, taking the example of processing an order for supply of PCs to an educational institution.
Q.30. While selecting salespersons for their range of household electronic gadgets, one company decided to adopt the policy of hiring only experienced salesmen and preferably men who have had experience of selling similar or directly competitive products. Evaluate this policy in terms of its advantages and disadvantages.
Q.31. (a) What are the important quantitative and qualitative measure used to evaluate salesmen ?
(b) What should be the components of a sales report for the salespersons involved in the task of servicing distributors for last moving consumer goods ?
Q.32. How are sales volume quotas set ? If you were assigning sales quotas to your salesmen selling fertilizers in the rural markets, what are the attributed of a sales quota plan that you need to keep in mind ?
Q.33. (a) What are the product and market situations conducive to the use of personal selling ?
(b) What kind of allocation of sales and distribution tasks between the company’s sales personnel and channel members would you suggest in case of
(i).High value products intended for a small number of consumers ?
(ii).Frequently bought low margin highly competitive products ?
Q.34. (a) What are the stages involved in the execution of a sales order ?
(b) Assume you are a computer hardware company and are planning to set up an information database for effective sales management. What type of information should be sought from the present system to enable you to set up your database ?
Q.35. (a) How is non verbal communication relevant to effective personal selling ?
(b) When structuring a response to convey refusal or bad news, when is a direct approach preferable ? Suggest a suitable direct communication that should be made to the client whose order cannot be located in the company.
Q.36. What are the frequently utilised recruitment sources for salespersons ? You are in the business of selling pharmaceuticals and are looking for young dynamic salespersons. What are the pros and cons of recruiting salespersons from your closet competitors ?
Q.37. Why are sales territories required ? Discuss the various steps to scientific territory planning would you recommend for
(i).A company selling textile machinery components to large textile units.
(ii).A company selling infant milk powder.
Q.38. How do kinesics and proxemics help the sales communication process ?
Q.40. Assume that you are a sales manager managing a large sales force of salespersons required to sell consumer non – durables to retailers and wholesalers. How would you develop the job description for your salespersons ? Give a stepwise detailed account.
Q.39. (a) How can territory productivity be improved ?
(b) Describe the steps in territory planning. What approaches would you use for territory planning in case of
(i).Selling of agricultural pesticides for the nationwide market ?
(ii).Selling of jewellery watches to up – market urban stores in metros and mini – metros ?
Q.40 Write short notes any four of the following:
(i).Sales forecasting techniques for a new product
(ii).Salesperson evolution
(iii).Product life cycle and salesperson compensation
(iv).Non – verbal communication
(v).Computer applications in sales management
(vi).Interdependence of sales and distribution
Q.41. Briefly discuss the significance of personal selling in on today’s highly competitive marketing environment. How would you meet sales resistance in the following situation:
(i).A sincere objection raised by the customer about the high price of your product.
(ii).An insincere objection relating to the shape of the bottle in which your cough syrup is being sold.
Product Management Question BANK
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
Product Management Question BANK
Q 1 Discuss the role of product manager in the fast changing marketing environment of today.
Q 2 What are the major reasons for firms undertaking portfolio analysis. How would you use the case quadrant approach to balance the product portfolio of a multiproduct company? Illustrate by taking the example of an Indian FMCG company
Q 3 Product line decisions are crucial and vital in an enterprise. Discuss the factors influencing the product line decision.
Q 4 Discuss the pricing options available for a new product. Suggest pricing method in the following situations and explain the reasons.
Introducing a line of economy range of men’s footwear (shoes)
Breakfast cereals
Compact discs (storage devices)
Q 5 Explain branding as a strategy. How do you decide about the brand name of product – discuss a few approaches with suitable examples.
Q 6 Identify and select suitable positioning for the following products. (faculty notes)
High end mobile phone hand set
New brand of wrinkle free trousers
Unisex sun glasses
Q 7 Explain the concept of brand equity in the Indian scenario. What considerations make marketer believe that brands are financial assets?
Q 8 Discuss the steps involved in the economic analysis of a new product concept. How would you estimate first time sales for a home appliance introduced for the first time in India?steps involved in the economic analysis of a new product(June 2001)
Q 9 Discuss briefly the various sources of new product ideas you are familiar with. Using attribute analysis how would you generate new product idea for premium ink pen?  >
Q 10 Briefly explain the major concept generation methods available to the Indian marketer.
Q 11 What are the steps you will undertake to test market the following new products scheduled for launch
I. 100 c.c. diesel motorcycle
II. Improved premium toilet soap
III. Kitchen-masala paste.
Q 12.What do you understand by the term “Product Launch”? Discuss and evaluate the recent launch of ‘Swift’, the new passenger car from Maruti Udyog Ltd.
Q 13. Distinguish product from brand ? What is the role of product manager in :
FMCG company handling premium product line of toilet soaps.
Multinational firm associated with health drinks.
iii) Leading consumer electronics firm offering a wide range of voltage stabilizers.
Q 14 Discuss the various product planning approaches adopted in your organization or any firm you are familiar with.
Q 15.Discuss the basis for product line decisions in the following :
Pharmaceutical firm into formulations
Mobile hand set firm
Dear students you must add 3 to 4 lines own this help in detail
Q 16 Comment on the perils of line extensions. Pickup two firms of your choice where faulty line extension decision proved disaster to the firm.
Q 17 Discuss the concept of product life cycle (PLC). Comment on PLC as an aid to new product development planning strategies. (Faculty notes)
Q 18 Why pricing of products in the Indian context is significant. What factors should marketer consider for competitive advantage while pricing the firms product. Pick up two examples of your choice where pricing strategy contributed to maximize the market share and profitability of the firm.
Q 19 What are the characteristics of a brand and what does a brand communicate ? Illustrate your responses with three power brands in the Indian context .
Q 20Besides employees, why does a firm consider brand as an important and most valuable asset. Discuss. .
Q 21 a) Discuss the scope and significance of product management function in today’s dynamic marketing environment.
b) With the help of suitable examples, explain the characteristics of convenience, shopping and speciality goods.
Q 22 a) Explain the various interpretation of the term ‘new product’ giving suitable examples.
b) Taking the example of educational toys, discuss how you can generate new product ideas using
Attribute analysis
Focus groups
Q 23 a) Discuss the importance of packaging for a marketer of
Fast moving consumer goods
Industrial goods
b) With the help of suitable examples explain the factors that can be responsible for the failure of a new product.
Q 24 Does Homemade use an individual or a family branding strategy? What are the relative advantages and disadvantages of the two strategies?
Q 25 What are the characteristics of a good brand name? How do you rate Homemade flavour names based on these criteria?
Q 26 What role does marketing research play in new product development and brand name development?
Research Methodology Question Bank
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
Research Methodology Question Bank
Q1 .What is "Primary Data" collection ? What are different major areas of measurement ? |
Q. 2 What is observation in Primary Data Collection ? Or What are the main merits and demerits of observation methods of collecting information. |
Q. 3. What is a questionnaire? What are different types of questionnaire? Or What are the factors would you take into account while designing a questionnaire? |
Q. 4 What is Mail Questionnaire ? What are its advantages and limitations ? |
Q. 5. What are different methods of collecting Primary Data ? Discuss each method with respective merits and demerits. |
Q.6. What would you cover in introduction of Research Report. Or What are the major differences between oral and written report Or What considerations are relevant in oral presentation? Or What are the different bases of classifying reports? Are these mutually exclusive ? |
Q. 7 Critically examine the procedure used in Park Gluco-Tamil Nadu campaign. Or Was the advertising campaign effective ? Give reasons to support your answer. |
Q. 8. What is sampling? What are probability sampling and non probability sampling method? Explain with examples. How does quata sampling differ from stratified sampling. |
Q. 9. What is probability sampling and non-probability sampling? Give two examples from each one mention their application. |
Q.10. How would you use likert scale to ascertain the image of colgate too the paste among some consumers. |
Q.11. Why is tabulation considered essential in a research study? Write briefly about the different forms of data presentations devices. |
Q.12 What is the meaning of measurement of research? What difference does it make if we measure in terms of a nominal original interial or ratio scale? Explain giving examples. |
Q.13. Explain and distinguish with examples “prima data” and “secondary data”. What are the precautions one should take while administering “Data Collection”. |
Q.14. What is the importance and applicability of regression analysis in research methodology? What are the major objectives of business researchers in using regression analysis? |
Q. 15. In the context of sampling and sampling design explain the following terms with their appropriate examples. Sampling unit, population represeatativeness in example sampling frame, sampling design, statistics and parameters. |
Q. 16. What do you mean by sampling frame and sampling design? What points should be taken into consider action while developing the sampling design for studying the problems of domestic airline passengers?
|
Q.17. Explain the difference between primary and secodary data (i) what are the advantages off secondary data over the primary data. Explain three different methods for primary data collection. (ii) What would be the best source for the following data? (a) weekly earnings of full time salaried workers for the range 1995 – 2000 in an established software firm. (b) Annual sales of the top ten fast food companies |
Q.18. Under what circumstances would you recommend:- Convenient Sampling (i) Multistage Sampling (ii) Quata Sampling |
Q.19. Differentiate between stratified Samping and cluster Sampling, give examples of each. |
Q. 20. Analyse and interpret the following statistics concerning output of wheat per field obtained as a result of experiment conducted to test four varieties of wheat viz., A, B, C and D under a Latin-square design. |
Q. 21. Weight of 10 students is as follows: |
Q. 22. A sample of 10 is drawn randomly from a certain population. The sum of the squared deviations from the mean of the given sample is 50. Test the hypothesis that the variance of the population is 5 at 5 per cent level of significance. |
Q.24. Genetic theory states that children having one parent of blood type A and the other of blood type B will always be of one of three types, A, AB, B and that the proportion of three types will on an average be as 1:2:1. A report states that out of 300 children having one A parent and B parent, 30 per cent were found to be types A, 45 per cent per cent type AB and remainder type B. Test the hypothesis by c2 test. |
Q. 25.A Local hews paper wants to ascertain the extent to which the inclusion of a daily stoch market page might increase its circulation which type of data collection would you like to propose for this? Explain the unit of analysis and the population size for the data collection. Prepare at least eight questions in a questionnaire to collect the pertinent information. |
Q.26. What is meant by “representativeness” in a sample? Explain in what sense a Simple random sample is representative of the population. Also distinguish between simple random sampling and Convenience sampling. |
Q. 27. What is the role of models in managerial decision making? Briefly review the different features. How is model validation Done? |
Q.28. Distinguish between explanatory and conclusive research. Give suitable example to support your answer. |
Q.29. How do multivariate statistical methods differ from univariate method? Give examples of one situation each for which techniques live discriminate analysis regression analysis, and factor analysis are suitable. |
Q.30. Research process starts from problem definition to the stage of interpretation of results. Briefly name and discuss the steps of research process. |
Q. 31.List out advantage of sampling over complete enumeration. When is sampling more appropriate then taking a census? |
Q.32 Describe in brief the importance of editing, Coding classification, Tabulation and presentation of data in the context of a research study. |
Q.33. Write a format of a hood report indicating different parts and their positioning in the report. |
Q.34. What is the purpose of a statistical hypothesis? Discuss null and alternative hypotheses with appropriate examples |
Q.35. In the research process, why is the problem definition stage probably the most important stage? What are the key issues that need to be addressed at that’s stage/ |
Q.36. What is “unit of analysis “ in a research process? How is it different from “Characteristics of interest”? |
Q.37. Railway commuters in Delhi have been facing various problems during travel. You have been assign the task of finding their problems. Design a suitable questionnaire to be used in this study. Use like it scale for designing ten questions. |
Q.38. What are the most commonly used scales for measurement of attitudes in a research? Your answer should be supported by example for each scale |
Q.39. If a semantic differential has seven scale items, should all the seven items have to be phrased as either positive or negative statements. Or can both positive and negative statements be used? Your answer should be supported by example. |
Q.40. Why is tabulation considered essential in a research; study? Give the features of a hood table. |
Q.41. Computer graphics will have on impact on the research report writing format. Elaborate this in the light of computer application of report writing. |
Top Financial Management question Bank
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
Top Financial Management question Bank
1. Contrast the salient features of the traditional and modern approaches to financial management.
2. Discuss the three broad areas of financial decision making.
3. What is the justification for the goal of maximising the wealth of shareholders ?
4. Discuss the functions performed by the financial system.
5. Give some examples of financial assets.
6. Discuss the important functions performed by financial markets.
7. List the important functions performed by the financial statements
8. Present the account form as well as the report form of the balance sheet.
9. Describe the various asset accounts and liability accounts found on a company's balance sheet.
10. What are the different types of financial ratios ?
11. Discuss the important liquidity ratios.
12. Define and evaluate various leverage ratios.
13. State the equation for EPS.
14. What kinds of questions may be answered with help of cost-volume-profit analysis?
15. What assumptions underlie cost-volume-profit analysis?
16. Show schematically the planning system of a firm.
17. What are the elements of a corporate financial plan?
18. What are the benefits of financial planning?
19. Why does money have time value ?
20. State the general formula for the future value of a single amount.
21. What is the difference between compound and simple interest ?
22. Describe briefly the various concepts of value.
23. Discuss the basic bond valuation model.
24. State the formula for a bond which pays interest semi-annually.
25. How is the rate of return on an asset defined?
26. What is standard deviation? What are its important features?
27. Why is standard deviation employed commonly in finance as a measure of risk?
28. From the point of view of the option holder, discuss the payoffs of a call option and a put option just before expiration.
29. What are the payoffs of a call option and a put option just before expiration, from the point of view of the writer (seller) of the option?
30. Explain the put-call parity theorem.
31. Why are capital expenditures deemed very important?
32. Discuss the phases of capital budgeting.
33. Describe the commonly found categories in project classification.
34. What are the three elements of the cash flow stream of a project?
35. How is the time horizon for cash flow analysis usually established?
36. What does the separation principle say?
37. List the techniques of risk analysis.
38. Discuss the steps involved in sensitivity analysis
Q.39.
(a) Explain Standardisation, codification and variety reduction giving examples.
(b) Discuss vendor evaluation and rating. Give a list of factors to be considered.
Q.40.
(a) Explain the importance of waste management. How do you dispose scarp, surplus and obsolete item? Define wastivity.
(b) Explain the line balancing concept giving suitable examples.
Q.41.
(a) Explain the different operational decisions in Operations Management.
(b) Discuss the role of scientific methods in Operations Management.
Q.42.
(A) Discuss the advantages and disadvantages of continuous and batch processing.
(b) Discuss with examples, the process for capacity planning.
Q.43.
Explain the steps of Method Study. What is a two hand process chart? Give an example.
Discuss the use of Work Sampling in Work Study. How do you calculate the number of observations to be taken/
Q.44.
(a) Explain the concept of the balancing giving examples.
(b) Discuss the various types of maintenance. What do you mean by Signature Analysis?
Q.45.
(a) “Value Engineering is an important tool to improve productivity,” Explain.
(b) Explain Quality Assessment, Quality Control, Quality Assurance and Quality Circles.
Q.46.
(a) Discuss the various functions of stores. Explain the different storage systems.
(b) Explain ABC, VED and FSN analysis, giving examples.
Q.47.
Discuss various objectives of Operations Management.
What do you mean by an integrated approach to materials management? Explain.
Q.48.
Explain various key elements that should be considered in product design.
What are the various factors that govern the design of plant layout?
Q.49.
(a) What are the various techniques of work measurement? Discuss pre-determined motion time system.
(b) What do you mean by Human Engineering ? What environmental factors need to be considered while developing a new method.?
Q.50.
(a) Explain failure analysis and its use in industry.
(b) “Aggregate planning helps us in smooth control of production” Explain What are pure strategies?
Q.51.
(a) What do you mean by ‘Value’? What are the different types of values ? Discuss FAST diagrams, pointing out their relevance in design improvements.
(b) What is the cost of quality? Explain acceptance sampling. Discuss sampling plans.
Q.52.
(a) What are the different approaches for timing of purchases? How do you determine price of a product?
(b) Discuss advantages of codification Standardisation and variety reduction.
TOP HUMAN RESOURCE MANAGEMENT
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
HUMAN RESOURCE MANAGEMENT
- "Human Resource Management is a staff function but a line responsihility". Comment.
- "Effective management of human resources is essential for the prosperity and welfare of an organisation, a society and a nation". In the light of this statement, describe the role of human resource management.
- "Management of personnel is a basic responsibility of every manager." Discuss.
- "Human Resource Management seeks to achieve personal and social goals." Explain. Outline the major functions of Human Resource Management.
- "Management is personnel administration". Continent.
- “Personnel function play's a vital role in the whole scheme of management of an industrial organisation." Elucidate.
- "Personnel management is a staff function but a line responsibility". Comment.
- "A good personnel manager is no longer just a hirer and firer of men ". In the light of
- "A personnel manager is a change agent in the organisation". Elucidate
- "Management of personnel is the responsibility of every manager and there is no need for a separate personnel department." Explain critically.
- Define "personnel policies" and describe their nature.
- "Personnel policies serve as guideposts to personnel decisions." Explain
- "A sound personnel policy must satisfy certain essential conditions." Elucidate.
- "Human resource planning is a prerequisite for effective management of human resources." In the highs of this statement, analyse the significance of human resource planning.
- "Scientific recruitment of personnel and their proper placement are importajtt in effectively achieving corporate objectives." Discuss.
- “The logical approach to staffing begins with a careful assessment and planning of current and prospective requirements." Comment.
- "Employee selection in India is a process of elimination and not an evaluation." Comment.
- "Interviews stiffer from some limitations". Describe these limitations. How can inter-views he made more effective?
- “Training programmes are helpful to avoid personnel obsolesence.” Illustrate.
- “Human resource development is nothing but looking at the development of manpower of an organisation in the light of its requirements” comment.
- “Job evaluation determines the worth of a job and not of job holder”. comment.
- "Various legislations have imposed upon the employer obligations for providing different kinds of employee services and benefits." Name and explain five such statutory benefits.
- "Scope of labour welfare needs to be considered pragmatically and has to be both dynamic and elastic." Do you agree? Give reasons.
- “Accurate appraisal of performance is very difficult”. In the light of this statement discuss the problems in performance appraisal.
- “High rates of absenteeism and labour turnover are harmful to both employers and employees.” Explain.
- "Accidents don't just happen, they are caused". Do you agree with this statement? Justify your views with cogent reasons. What measures would you recommend to prevent accidents in an industrial establishment?
- "Various legislations have imposed upon the employer obligations for providing different kinds of employee services and benefits." Name and explain five such statutory benefits.
- "Scope of labour welfare needs to he considered pragmatically and has to he both dynamic and elastic." Do you agree? Give reasons.
- "Various social security legislations in India have provided for financial benefits payable by the employer to his employees without the employees having to make any contribution". Name one such legislation and explain the nature of benefits provided for.
- "Industrial worker in India is secured against all social risks from birth to death". Do you agree 7 Give reasons.
- "Too often discipline is thought of only in the negative sense. In reality, positive discipline is more effective and plays a larger role in business management". Discuss the statement and point out the principles to be borne in mind while taking disciplinary action.
- "A sound grievance procedure must contain some essential features." Explain.
- "An effective grievance handling procedure is preventive rather than curative". Explain.
34."In the highest form of discipline all are self-regulated and all are free." Comment.
some more questions on HR
More...
Human Resource develpment
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
Human resource development
Q.1. Explain role of Change Agents in establishing sound HRD Practices in organisations. Describe any two HRD Practices useful in potential development
Q.2. Describe the role of Line Mangers as well as of HRD Managers in developing self-renewing capabilities in an organisation. How can managers help employees to improve their career opportunities?
Q.3 Discuss the role of developmental supervision in facilitating empowerment f employees. Why is counseling gaining importance in modern organisations?
Q.4 Explain the status of HRD in government and public systems. Suggest the desired HRD interventions in government systems.
Q.5. Explain the factors which account for differences in HRD across different countries Should HRD practices be culture specific ? Substantiate with examples.
Q.6. Evaluate rational of HRD for workers Can unions play any role in HRD for workers ? Suggest measures to operationalise HRD for workers.
Q7. Describe existing HRD structure in the organisations you are working for or are familiar with. What are the complexities involved in effectively implementing the HRD functions ?
Q.8. Read the case and attempt the questions following the case:
PART I
As Technical Managers at SP Engineering Works, one of my major responsibilities was modernization of Plant and Machinery.
SP Engineering Works was set up somewhere around 1962-63 as a forge shop to cater to the requirements of forgings for the automotive industry, the major customers being companies such as TELCO, Ashok Leyland Mahindra & Mahindra, Bajaj Tempo, etc. The traditional equipment for the manufacture of forgings has been a drop hammer. SP Engineering Works set up the facility with nine drop hammers in the range of 25,000 lbs to 2,000 lbs. All these were imported from America as second – hand equipment. Along with the forging hammers, the other major equipment required are suitable furnaces for heating the raw steel billet material. The material is heated to about 1250 Deg. C and with a die (Which has the essential cavity of the forging with it) a billet is forged to the shape of the forging, which could be a crankshaft or connecting rod or something similar. The furnaces, too, were brought somewhere around 1968. Quite clearly both these pieces of equipment were already old, based on old technology and required modernization.
The forging furnaces were identified as the major equipment to be replaced. Since these furnaces were all based on rather primitive technology, the fuel consumption was prohibitively high and this had already been recognised by the late seventies / early eighties. It was, therefore decided to do away with the old furnaces completely and install totally new state – of – the art furnaces instead
It is important here to highlight the systematic way by which the problem itself was first identified and subsequent actions then taken.
Detailed fuel consumption readings were taken for all the furnaces: hence, the fuel consumption per ton of material heated was known. While the furnaces were running during regular production, readings were taken for fuel consumption, material heated with various types of jobs and leading of the furnaces to determine the current situation of fuel consumption in the plant. The total fuel consumption per year was in the region of Rs, 6 crore for a turnover of Rs. 60 crore at that
Point of time (1981-82), i.e. almost 10 per cent of the turnover.
To begin with, I was deputed to see the Exhibition of Forging Furnaces and Heat Treatment Equipment held at the International Exhibition Centre in Birmingham. This exhibition is held every two year. I also attended a seminar, which was running concurrently at the exhibition, n subjects such as heating equipment, heat treatment, etc. I was therefore, able to discuss at first – hand and apprise myself of all the latest heating equipment being used in the forging industry. I interacted with various specialist firm in England, visiting their works as well as the forging shops where these furnaces had been installed. From these forge shops, I obtained information regarding the working of these furnaces. I also obtained quotation from the suppliers of forging furnaces required by us with guaranteed fuel consumption parameters. In the process, I gathered information regarding the latest technology on burners, insulation materials like ceramic fibre, recuperators to pre – heat the incoming air used for combustion. With these latest features, fuel consumption parameters were almost one-third of what we were currently consuming at SP Engineering Works.
On my return, I contacted the specialist furnace manufactures in India. These companies have collaborations with specialist furnace suppliers in France, England, Germany, etc, I apprised them of the discussions I had with the furnace manufacturers in England and then obtained quotations form those Indian manufactures who committed to nearly the same kind of fuel consumption figures as had been indicated to me by the manufactures of furnaces in England. A detailed, nearly 100-page report was prepared for the Management wherein the current status of furnaces, new proposals, requirement of investment, time period of execution and cost benefit analysis were clearly spelt our. It was highlighted that fuel consumption could almost be halved and for an investment f Rs. 3.5 to 4 crore, the payback period worked out to a little more than a year a half.
Subsequently, of curse, detailed layouts for the installation of these furnaces in the plant were made. The most important factor to consider was that all new furnaces were to be installed in the running shop without disturbing the current production . Therefore, new furnaces were to be installed and tried out at production. One – by – one all old furnaces were removed from the shop. From the date of first action the whole exercise took two year. I would like report that not only was the fuel consumption reduced as expected, but higher capacity furnaces were put at the same locations which contributed significantly to raising the level of productivity along with cutting cost of fuel at SP Engineering Works.
I think that having proceeded in a very systematic manner with full analysis, understanding and therefore conviction of all the people involved including the top and operating management, it was possible to make a success of this assignment.
PART II
In the same breath, let me present a second, and equally ambitious exercise on which we embarked, which did not produce the result we had desired.
As I had mentioned earlier SP Engineering Works was set up for making forgings with drop hammers. This was an old technology equipment and has now been replaced elsewhere largely be forging presses, which offer a number of advantages including far higher levels of productivity, and reduced material consumption. Except in America, forging presses have become standard forging equipment all over the world predominantly in Europe and Japan.
I had been very keen that slowly we too switched over to manufacture of forging on forgings presses at SP Engineering Works. Consequently initiated a proposal fro setting up a forging press. The investment was in the region of Rs.4crore. The proposal was prepared, discussed with top management and in principle approval was obtained to go ahead. Consequently, I interacted with various forging press manufacturers in England, Germany and Japan. I also visited many forging plants in Europe to see these forging presses in operation, including a plant of Bofors in Sweden, which at the point of time had the most modern fully – automated forging line for front axle beams for trucks. I invited quotations from various suppliers and finally negotiated, along with the General Manger, for a forging press to be supplied by a company in West Germany
The press was ordered and work proceeded on its manufacture in West Germany. However, there was some hesitation on the par of both the top and operating management. For a brief period, SP Engineering Works passed through a lean phase. A few months before the press was expected to be ready, there were hushed indications that SP Engineering Works should not opt for this kind of investment. All the same, the work progressed well and the press was ready for our inspection and I was to visit the press manufacturer in West Germany. Just before my departure I was told that we should cancel the order for this press and not go ahead with bringing it to SP Engineering Works. After inspecting and taking trials on fur special forgins, I told the supplier that we wanted to cancel the order.
You can imagine the kind of reaction which the supplier had. It was indeed disheartening for me too to see my company giving up such a golden opportunity. I was totally convinced that the future lay in forging presses. All the same. The order was cancelled. I think I was a bit lucky in being able to negotiate a decent penalty for SP engineering Works. According to international standards, manufactures can demand payment of penalty upto 25 per cent, whereas I think I managed to et my company out of the deal with a penalty of somewhere in the region of Rs. 25 lakh. I was able to achieve this low penalty by being able to place an order with the manufacture for another type of press for making armament shells. I am glad to report that the second venture went through quite well and the second press has been duly installed at SP Engineering Works and is giving considerable diversified business to the company.
However, I consider that I failed in my objective, which was to set up a modern forging press at SP Engineering Works. As I have stated earlier, it was successfully carried out till the last moment. But my objective that my company have modern forging press did not materialize.
I think that unlike the case of forging furnaces, I was not able to sell the idea of a forging press as well to my operating colleagues. At the time of placing the order the top management accepted the proposal: but perhaps not with a strong conviction. I failed to do the detailed analysis and spell out the benefits to the company in term of additional business as I had done in the case of forging furnaces. There were many opponents, neither convinced nor committed to the new investment and the proposal could not be carried through finally.
Questions:
1. Critically evaluate the process of managing change with reference to the facts discussed in the case
2. What advice would you have for the company for a more effective change management strategy?
Q.9. What is Human Resource Development (HRD) ? Describe the salient issues of HRD in the Indian context.
Q.10. Examine salient features of HRD climate. Can proactive orientation of employees be prompted in organisations? Discuss with suitable examples.
Q11. Evaluate role of line managers in HRD. How can line managers improve self-renewal process in organisations ?
Q.12. Compare the salient issues of culture and climate with reference to HRD interventions in organisation. What can you do to establish a healthy culture and climate?
Q.13. Compare the salient issues of culture and climate with reference to HRD interventions in organisation. What can you do to establish a healthy culture and climate ?
Q.14. What are the shortcomings in HRD approach towards managing health and family welfare in India? How may the shortcoming be overcome ?
Q.15. What is the scope and relevance of task analysis in improving organisational climate ? Can one improve the motivation of employees to bring positive change ?
Q.16. Write short notes on any three of the following:
- Performance Appraisal System
- HRD – OD- IR Approach
- Role Analysis
- HRD Climate
- Management Development
Q.17. Why is HRD needed in an organisation ? Explain briefly the sub-systems of HRD and their importance in organisational context.
Q.18. Evaluate the HRD practices at C- DOT . Can enhancing inter- personal sensitivity be taken as an effective tool for HRD ?
Q.19. Suggest measures for promoting work motivation. What precautions would you advise to prevent the failure of such measures ?
Q.20. Identify bases of power in the organizations. What would you do to empower an employer at the middle order in the hierarchy ?
Q.21. What kind of HRD activities and interventions would be relevant in defence
services and in police administration ?
Q.22. Analyse the role of HRD in service sector. What types of HRD interventions are relevant to service organisations?
Q.23. Examine the various feature which distinguish Human Resources Development (HRD) and Industrial Relations (IR), What are the pre-requisites for successful HRD approach to IR ?
Q.24. Write briefly on any three of the following:
a) Developmental supervision.
b) Role efficacy
c) Conflict management
d) Dynamics of frustration
e) Training and HRD
Q.25. What do you mean by Human Resource Development (HRD) ? What HRD measures would you like to implement in order to promote effective communication in an organisation ?
Q.26. Distinguish between intrinsic Motivational factors and Extrinsic Motivational Factors. Can Work Motivational be improved in an organisation ?
Q.27. What approach should be adopted to integrate HRD system in government administration ? How would you rate the Indian experience in this respect ?
Q.28. What are the competencies required for HRD staff ? Suggest measures for developing HRD skills.
Q.29. What are the various objectives of mentioning and counseling ? Discuss the importance of professional counseling in the Indian organisational context with suitable example.
Q.30. Write short notes on any three of the following :
(i) Organisational Health and effectiveness
- Need for HRD in the Indian public sector organizations
- HRD mechanisms for blue collar workers
- HRD for the non-government sector
Q.31. Explain the meaning of organizational culture with reference to HRD.
Q.32. “It has been found that an employee has low motivation in one organisation working on a job, and may develop high motivation on the same on similar job in another organisation. Critically examine the statement, also discuss the dimensions of role efficacy.
Q.33. Do cultural, economic and socio- political factors affect inculcation of HRD climate at macro and micro levels? Why do organisations operating in the same geographical areas widely differ in HRD practices at micro level, explain with examples.
Q.34. Why does employee frustration set- in an organisation ? Discuss strategies at organisational level to cope with / manage frustration, explain with suitable examples.
Q.35. Identify the developmental mechanisms for improving I.R. Discuss the salient feature of the core programme for developing managerial personnel and unions for improving I.R.
Q.36. How does nature and objectives of organisation affect type and role of HRD, explain with suitable examples.
Q.37. Write short notes on any three of the following:
(i) Mentoring
- Role of Trade Unions in HRD for workers
- Task Delienation.
- HRD – OD – IR linkage
- Self – Renewal system
Q.38. “Employees’ motivation is determined both by the employees’ orientation and the external factors in the organisational role and climate.” Critically evaluate the statement and discuss the underlying concepts.
Q.39. Why is HRD important for workers ? Explain and critically evaluate the status of HRD for workers in India. Cite suitable examples.
Q.40. Do HRD practices influence the climate and culture of the organisation ? Examine the role of top management and line managers in creating HRD climate in the organisation.
Q.41. Define and difference between HRD, OD and IR. Explain the pre-requisites for initiating HRD for improving IR in an organisation.
Q.42. What do you understand by supervisory control ? Explain. Discuss the process involved in supervisory control.
Q.43. Write short notes one any three of the following:
(i) Bases and types of power
- Listening and asking
- Performance appraisal system
- Effective team building
- Counseling
Q.44. How does the nature and objectives of an organisation affect the type and role of HRD interventions required for development of the organisation? Explain with suitable examples from industrial and service sector organisations.
Q.45. What do you understand by supervisory control ? Discuss the process involved in supervisory control.
Q.46. Explain the concept of counseling with suitable examples and contrast counseling and mentoring.
Q.47. What are the major HRD mechanisms for blue collar workers ? How do these mechanisms contribute to development of competency and motivation ?
Q.48. Why is HRD important for health and family welfare of workers ? How can HRD interventions help develop them for effective implementation of the programme ? Explain with examples.
Q.49. Write short notes on any three of the following :
(i) Personal efficacy and role efficacy
- Task analysis
- Role of Govt. in HRD
- Effective team building
- Nurturing and Helping
Q.50. How do you asses the economic value of people in an organisation ? Explain the role of Human Resource Audit in this context. Discuss with example the information needs for assessment of economic value of people.
Q.51. Describe briefly the techniques of data collection which can be used for job Analysis. What precautions should be taken while using those techniques ? Discuss.
Q.52. A trading company traditionally engaged in the trading of consumer goods has planned for expansion by value addition of existing activities and by diversification into manufacturing of consumer durables and pharmaceutical goods. How would you plan to asses the future training need of the organization?
Q.53. “There is a definite link between education and economic growth and the lack of adequate skilled manpower impedes growth.” To which approach of Human Resource Planning does this statement belong ? Discuss critically the steps involved in this approach.
Q.54. What arguments will an organisation have for a ‘transfer policy ? What are the essential elements that a transfer policy should have and why ? Explain with suitable example.
Q.55. Write short notes on any three of the following :
(i) Job evaluation methods
- Labour market behaviour
- Demand forecasting
- Promotion and Reward Policies
- Human Resource Costs
Q.56. Define HRD. Discuss linkage between HRD mechanisms, processes and outcomes. How does this linkage affect the overall effectiveness of an organisation ? Explain with suitable example.
Q.57. Examine the role of change agents in introducing HRD system in an organisation. How important is the role of line managers and top management in the process ? Discuss with suitable organisation examples.
Q.58. Explain the significance of Task Analysis as a potential HRD tool. How can Task Analysis be used for improving the performance of individuals and teams ? Explain with examples.
Q.59. Discuss the rational and objectives of HRD for workers. Critically evaluate the role of Trade Unions in HRD for workers. Explain with examples.
Q.60. Write short notes on any four of the following:
a) HRD matrix
b) Promoting work motivation
c) Process of counseling
d) HRD climate
e) Various forms of HRD in organisation
f) Developing HRD facilitation competencies
Q.61. Why should HRD be an integral part of Organisational Systems ? How can sub-systems of HRD contribute t the overall development of an organisation ? Explain with examples.
Q.62. What could be the possible ways and means for promoting work motivation in an organisational situation ? Briefly discuss the actions required to ensure success of such measures.
Q.63. What are the bases of power in the organisations ? How can middle level employee in an organisational hierarchy be empowered ?
Q.64. The services sector is set to play the major role in the economic development of the country. Cortically analyse the role of HRD in this sector, if any. Explain with suitable examples, what type of HRD interventions would be suitable for this sector.
Q.65. How can HRD be used to develop positive Industrial Relations in an organisation ? Discuss the pre – requisites for a successful HRD approach to I.R.
Q.66. Write short notes on any three of the following.
(i) Performance Appraisal System.
HUMAN RESOURCE PLANNING
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
HUMAN RESOURCE PLANNING
Q.1. “A training plan should contain all the information necessary for management to make decisions for implementing the training programme.” Elaborate the statement and discuss the underlying concept.
Q.2. Distinguish between job ranking and job classification (or grade description) as methods for job evaluation. Explain the steps involved in the job classification method.
Q.3. Human Resource Accounting according to Murdick and Ross is a total system that interacts with other major systems of the organisation. Explain with example.
Q.4. “There is a definite link between education and economic growth, and that lack of adequate skilled manpower impedes growth.” This statement ascribes to which one of the approaches of HRP. Discuss the steps involved in and limitations of this approach.
Q.5. Define Human Resource Audit Discuss the dimensions of training and development, which are likely to come into focus during an HR Audit.
Q.6. “Utilisation of human resources which results in the demand for the same, depends crucially on functioning and flexibility of the labour market”. Critically examine the statement
Q.7. What is meant by self- appraisal ? Explain with examples the objectives of appraisal interview.
Q.8. “Job description and job specification are the two by – products of job analysis.” Elaborate this statement.
Q.9. How do quantitative and qualitative dimensions regulate the supply of human resources ? Explain with the help of suitable examples.
Q.10. Define and discuss different approaches of human resource planning with special reference to educational planning.
Q.11. Write short notes on any three of the following:
i). Training methods and techniques.
ii). Induction Programme.
iii). Human Resource Audit.
iv). Job Evaluation
v). Human Resource Information System.
Q.12. How do you assess the economic value of people in an organisation ? Explain the role of Human Resource Audit in this context. Discuss with example the information needs for assessment of economic value of people.
Q.13. Describe briefly the techniques of data collection which can be used for job Analysis. What precaution should be taken while using those techniques ? Discuss.
Q.14. A trading company traditionally engaged in the trading of consumer goods has planned for expansion by value addition of existing activities and by diversification into manufacturing of consumer durables and pharmaceutical goods. How would you plan to assess the future training needs of the organization ?
Q.15. “There is a definite link between education and economic growth and the lack of adequate skilled manpower impedes growth.” To which approach of Human Resource Planning does this statement belong ? Discuss critically the steps involved in this approach.
Q.16. What arguments will an organisation have for ‘transfer’ policy ? What are the essential elements that a transfer policy should have and why ? Explain with suitable example.
Q.17. Write short notes on any three of the following:
i). Job evaluation methods
ii). Labour market behaviour
iii). Demand forecasting
iv). Promotion and Reward Policies
v). Human Resource Costs.
Q.18. What are the qualitative and quantitative dimensions of Human Resource Planning? How do they affect the Labour Market Behaviour ? Explain with examples.
Q.19. Why is there a need for Human Resource Planning in any organized effort ? Discuss theoretical basis and conceptual issues associated wit alternative approaches to Human Resource Planning.
Q.20. Explain the objectives and basic assumptions of job Evaluation. Highlighting the advantages of job evaluation, discuss how does it help develop a rational and equitable pay structure in an organisation.
Q.21. Discuss the concept and objectives of Human Resource Accounting. What are the important considerations in developing the HR Accounting System ? Describe various phases in designing and implementation of the HR Accounting system.
Q.22. Write short notes on any four of the following:
- Macro – level Manpower Demand Forecasting
- Job Analysis
- Point Rating
- Training Evaluation
- Reward Policies
- H.R. Audit.
Q.23. Discuss the impact of Globalization on the macro –level scenario of Human Resource Planning and identify the specific changes that have occurred in the labour market conditions. Cite suitable examples.
Q.24.’Procuring human resource is almost a lifetime decision for the organisation - Justify the statement in the light of employment security clauses given under the Industrial Disputes Act, 1947.
Q.25. Discuss the concept process and pitfalls of performance appraisal. What are the recent trends in performance appraisal ? Cite suitable examples.
Q.26. Enumerate the steps involved in organizing training programme. Highlight some of the methods of training how is the training effectiveness evaluated ?
Q.28. Write short notes on any four of the following:
Advanced Strategic Management
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
Advanced Strategic Management
1. What are the various approaches to the corporate management and which one is the best in Indian environment? Give illustrations.
2. Identify the various modes of entry Ranbaxy Laboratories has adopted in different regions and discuss the pros and cons of each mode of entry.
3. How does creativity contribute to the success of an organisation?
4. Select an organisation of your choice (Name and describe the organisation) which has developed special programmes to enhance the creativity of its employees and present the details of such programmes.
5. Discuss the link between Board of Directors and Corporate Governance practices in Reliance.
6. There are different approaches to global entry. What in your opinion is the best approach and why? Explain.
7. What are the benefits of Knowledge Management? Discuss.
8. ‘Managers should hold and develop a deeper knowledge of the nature of ethical principles and concepts and an understanding of how these apply to ethical problems encountered in business’. Explain.
9. Suppose you are working in an organization, which is into pharmaceuticals. Identify the competitors of your company and suggest measures to combat the competition.
10. What are the different determinants of organization structure? Identify these determinants in an organization of your choice and try to analyze the organization structure of that organization.
11. “Organizations that value leadership use techniques to create environments in which executives can rise above their self-interest and are ready to make sacrifices’. Comment.
Q12. The extent of concentration of control at different levels of management; Standards of performance used for control purposes; Whether control data are used for self-evaluation
13) Discuss the managerial roles of BOD’s. What in your opinion should be the managerial roles of BODs in the present context. Explain giving examples.
14. Discuss in brief, the main routes for technology up gradation.
Explain with examples.
15. What do you mean by corporate policy? Select an organisation of your choice (name and describe the organisation) and briefly discuss the importance of various types of policies it had adopted.
16. What are the different strategies that companies use to compete in the global market? Discuss the advantages and disadvantages of each strategy.
17 Based on the information about a company’s international operations, explain how it entered foreign market and what over all strategy it has pursued. Name and describe the company you are referring to.
18. What is knowledge management (KM)? Do you believe that KM can improve the competitiveness of a firm? Give reasons.
19. What are the differences between philanthropy centric view of Corporate Social Responsibility (CSR) and business integrated view of CSR?
Management control system
Written by sales@mbaonlinepapers.com sales@mbaonlinepapers.com
Management control system
Q.1 (a)"In an organization, control involves a variety of functions. What are these functions ? Briefly describe he there-tier spectrum of organizational
planning and control.
(b) "The concept of responsibility is a logical extension oil the idea of delegation of responsibiiity and authority for elective management control," Explain. Whale carp he three key principles elective control and management of operations ?
Q.2 (a) What different concepts of profit could be considered in the measurement of performance of profit canters ? Which one would you recommend and why ?
(b) Explain Negotiated Price and Opportunity Cost as bases for determining transfer pricing. What are their merits and demerits from the practical point of view ?
Q.3 (a) Discuss the scope of Flexible Budgeting, pointing out its merits and demerits.
(b) What basic factors should gutted in designing performance evaluation reporting system ? Explain.
Q.4 (a) What shirred be the objectives of Management Control System in a Bank ? Discuss some of the indicators of performance in a Bank.
(b) What pricing methods could be used in a nonprofit organization ? Why should a non-profit organization have a reasonable pricing policy ?
Q.5 write shod notes on the following :
(a) Elements of a control system
(b) Profit centre as motivational tool
(c) Return on Investment Approach
(d) Performance Budgeting
Q.6 Discuss the need for MIS in an organisation and explain the important considerations in designing Management information System {MlS) for the purpose of Management Control
Q.7 Growing geographical reach and exploration of new markets has necessitated increased delegation and ideation of responsibility censes. Elaborate this statement giving
reasons and examples,
Q.8 Write short notes on the following :
(i) Flexible bustling
(ii) Balanced Score Card
(iii) Total Quality Management (TQM)
(iv) Management by Objectives (MBO)
Q.9 Explain in detail the different! types of risks Iced by the banks and describe horn can these be contained by designing proffer management control system.
Q.10 Explain in detail the main elements of Management Control System in development organisations.
Q.11 (a) What changes have to be afflicted so that Responsibility Centres meet the requirements of a decentralized organization ?
(b) "Responsibility Accounting forms a vital component of MCS in an organization." Explain the concept of Responsibility Accounting and highlight its role in MCS.
Q.12 (a)Why are profit centres established ? What purposes do they sewer ?
(b) Distinguish between ROI and RI in the context of measurement of performance of investment centres. Which of the two retools, do you think, is superior and why
Q.13 What are the main purposes of applying Network Analysis in preparing budgets ? Explain the distinct stages in preparing budgets based on Network Analysis'
Q.14 (a) Explain the characteristics of a project organization from the viewpoint of Management Control.
(b) Examine the problems related to measuring the output in non-profit organizations. Suggest some of the ways in which these problems can be resolved.
Q.15 Explain any three of the following :
(a) Transfer pricing and Corporate policy
(b) Purpose and process of preparing cash budget
(c) Management control in hospitals
(d) Performance budgeting
(e) Myths about MIS
Q.16 (a)How can TQM be helpful in Management Control ? Illustrate your answer.
(b) Why are behavioural aspects important in Management Control ? How can the understanding of different styles of management be helpful in Management Control ?
Q.17 (a) Examine the merits and demerits of profit centres.
(b) Discuss the issues of corporate policy that are concerned with Transfer Pricing.
Q.18 (a) Explain the process of preparing Flexible Budgets' What are the limitations of flexible budgets ?
(b)How would you install and operate an Activity Based Cost System ? What are its likely benefits ?
Q.19 (a)What are different types of risks that the banks ace ? Examine the role of Management Control System in containing these risks.
(b)What problems do the SMEs generally face ? What are the implications of such problems on Management Control of SMEs.
Q.20 Explain any three of the following :
(a) Ethics and MCS
(b) Transfer pricing in actual practice
(c) Business Process Reengineering (BPR)
(d) Overriding objectives of reward and compensation sYstem
(e) Characteristics of service organizations and their implications for MCS
Q.21 Compute the change in Residual Income (RI) from the following new investment
Total original cost of investment |
Rs. 2,00,000 |
Additional net cash flow per year |
Rs. 50,000 |
Minimum required rate of return |
13% |
Life of the equipment |
10 years |
Assume straight-line depreciation and no salvage value.
Q.22(a) Management control system is guided by controllability Principal “Explain.
(b) The ultimate purpose of management control is to achieve goal congruence. Comment.
Q.23 The problems in the establishment of profit centre controls revolves areong the questions of measurement. Concept of profit to be used internal transfer price and the compensation based on evaluation. Discuss.
Q.24 Evaluate the ROI system of performance evaluation in relation to management control. Give appropriate examples.
Q.25 Discuss the factor/considerations involved in the management control multinational operasdtiosn including economic and political risks.
Q.26 Explain any two fo the following
(a) Characteristics of management control system.
(b) Transfer pricing and corporate policy.
(C ) Measuring and controlling performance in an MBO framework
Q.27 What considerations influence the design fo a management control system in business organisation? Explain with examples.
Q.28 Discuss the issue that are concerned with the identification of investment hase and the performance measurement of investment centres.
Q.29 There are certain important issue that need to be examined and sorted out before staring the detailed budged setting exercise. What are these issues? Discuss what kind of procedures does a progressive company generally adopt in relation to the budget setting exercise?
Q.30 What particulars issue may have to be faced in the management control system of a multinational enterprise? Discuss briefly with suggestion to resolve them.
Q.31 What planning and control techniques can be used in a project organisation? Discuss briefly.
Q.32 Defining the boundary conditions in profit centres is an important aspect of the design of profit centres explain
Q.33 What measures can be used or measuring performance of investment centres? Discuss their relative merits and dementias.
Q.34 (a) Managerial performance in a foreign subsidiary is different form managerial performance sin domestic division. Do you agree with the statement? Give reasons.
(b) what adjustments are commonly required to the profit or loss figure of a foreign subsidiary in order to arrive at the correct figure of profit or loss?
Q.35(a) In what ways is the management control in a non-profit organisation different form a profit organisation?
(b) Develop a programme structure of a hypothetical large non-profit organisation (describe it objective ad actinides) pointing out its outputs and indicators for measuring outputs.
Q.36 (a) Responsibility accounting without responsibility reporting is incomplete. Comment on the statement by fully explaining and illustrating the two terms.
(b) An investment centre is necessarily a profit centre but a profit centre may to necessarily be an investment centre” explain what are the different types of influences which an investment centre meager may exercise on their vestment decision realign to this Davidson?
Q.37 Assume that a company his profit centre based divisions structure. What package of criteria could the company adopt? What does each criterion purport to measure? How would you rank different criteria and why?
Q.38 It is often stated that management control makes the manager short term oriented. How can this tendency be misnamed? Explain briefly.
Q.39 All investment centres are profit centres, but all profit centres need not necessarily be investment centres Explain how what different types of influences may an invest met centres manager exercise on investment relating to his division?
Q.40 Distinguish between performance budgeting and zero-based budgeting. Which types of actives are more suitable for performance budgeting?
Q.41 What major management control issues are involved in project organization? Explain the indicators that could be used for measuring the progress of project.
Q.42 (a) Under what cordites can an expense/cost centre become a responsibility sector?
(b) Controllability is an important concept in Responsibility Accounting under what circumstances can an control liable item become controllable? Explain with examples.
Q.43 Write short notes on:
(a) Informal Management Control
(b) Flexible Budget
( C) Performance Evaluation of a Government Hospital
Q.44 Discuss the general characteristics of a management control system. In what ways is a management control system helpful to a large industiral enterprise?
Q.45 The implementation of the profit centre concept necessitates the use of the transfer pricing mechanism. Disuses. Briefly explain some methods of transfer pricing and explain their merits and dements.
Q.46 What budgetary control? Discuss the role of (i) Zero base Budgeting (iii) Performance Budgeting and (iii) Flexible Budgeting in bucigetary control.
Q.47 In what ways does the management control system in a non profit organization differ form the one in an profit organisation? What king of control indicators could be used for measuring the performance of a non profit organisation?
Q.48 Explains any two of the following
(a) Management control in banks
(b) Controllability concept and Responsibility According
( C) ROI as a measure of performance for divisions of a company
Q.49 What is Responsibility Accounting and what are the essential requirement for its effective function? Are responsibility Accounting and Responsible Reporting the same?
Q.50 What could be some of the bases for measuring performance of cost centres profit centres and investment centres? What are the merits and demerits of ROI as a method/measure of performance of investment centres? What alternative can be there and how does it take care of the demerits of ROI? Elucidate.
Q.51 It is sometimes argued that the flexible budgetary control approach (to cost control approach (to cost control) in production departments is obsolete. The main arguments seem to be that:
(a) Production costs are tending to become more and more fixed policy costs. Outside the of the department manger.
(b) Because of (a) there is no point in flexing the cost budgets for ultimate comparisons with actual costs and that this is a meaningless and wasteful exercise
(C ) This mechanistic form fo control requires the involvement of managers in the selling of budgets and this they can hardly do because of the absence of necessary standard data.
Discuss these points separately and appraise the general argument.
Q.52 In what ways is the management control system in service organization different form the management contra systems air manufacturing organisation? What changes have taken place the service industry over the last decade or so and what implications do they have for management control.
Q.53 Briefly explain the following:
(a) Techniques for planning and control in a project organisations
(b) Transfer pricing and corporate policy
Q.54(a) What are the different concepts of profit that can be used for measuring performance of profit centres? Which concept would you recommend and why?
(b) Defining boundary conditions for profit centres is an important aspect in the design of profit centres Explain.
Q.55 (a) What is economic risk? What can a manager of an MNC subsidiary do to minimise the effect of such risk?
(b) What factors make evaluation of an MNC subsidiary more difficult than evaluation of a domestic division of a company? Briefly discuss.
Q.56 (a) Every responsibility centre manger in an organization is an expense centre manager also. Do you agree with this statement? Explain your answer with suitable examples.
(b) Differentiate between fixed and flexible budges. What implication does flexible budgeting have for management control?
Q.57 (a) What steps are involved establishing responsibility centres? Discuss.
(b) In designing an effective management control system some basic considerations should not be overlooked. What are these consideration? Explain
Q.58 Explain any two of the following
(a) Decision Support System
(b) Minimising the side effects of transfer pricing system
(c ) Measuring performance f investment centers
Q.59 One needs to keep some basic considerations in designing an effective management control system. What are these basic considerations? Explain by given examples.
Q.60 What methods could be used for measuring the performance of investment centres? Explain the methods by clearly bringing out the merits and deer its of each.
Q.61 One needs to keep some basic considerations n designing an effective management control system” what are these basic conservation ? explain by giving examples.
Q.62 What methods could be used for measuring the performance of investment centres? Explain the methods by clearly brining out merits and demerits of each.
Q.63 What criteria could be used for evaluating the performance of a foreign subsidiary? Which one of the criteria is commonly used? Whist factors could create complication performance evaluation fo different subsidiaries?
Q.64 Explain any two of the following
(a) Issue involved in working out a transfer pricing system/
(b) Conditions that make it necessary for a company to create responsibility centres.
(C ) Major issue involved in management control in project organisations
Q.65 (a) Management control system is guided by controllability Principle Explains
(b) The ultimate purpose of management control is to achieve goal congruence. Comment.
Q.66 the problems in the establishment of profit centre controls revolves around the question of measurement, concept of print to be used. Internal transfer price and the compensation based on evaluation. Discuss.
Q.67 Evaluate the ROI system of performance evaluation in relation to management control. Give appropriate examples.
Q.68 Discuss the factors/consideration involved in the management control of multinational operations, including economic and political risks.
Q.69 Explain any two of the following
(a) Characteristics of management control system
(b) transfer pricing and corporate policy
(c ) Measuring and controlling performance in an MBO framework
Q.70 (a) The three tiers of organisation planning and control correspond to the three levels of management found in most private sector organisations. Explain?
(b) Management control is usually bit around financial responsibility “Elaborate and illustrate.
Q.71 (a) What major steps are involved in the process of establishing responsibility centres? Discuss
(b) form management control point of view, profit centres are supposed to have motivational value. What arguments are usually advanced in support of this statement.
Q.72 What important issues need be identified examined and resolved before stating detailed budget exercise? Discuss:
(a) Explain the main dements/considerations of management control in professional firms
(b) Briefly discuss the different characteristics form manumit control pint of view between profit and non-profit organist ions/.
Q.73 Explain any two of the following
(a) Control indicators in multi project organisation.
(b) Methods of transfer pricing other than market or mart based prices
( C) Measuring the investment base under investment centres.