MS-21 June, 2009
MS-21 : SOCIAL PROCESSES AND BEHAVIOURAL ISSUES
1. Describe any two models of group development and discuss how group effectiveness could be improved.
2. What is Perception ? Discuss the implications of Perception in organis ational functioning. Illustrate with examples.
3. Describe the importance of Behaviour Modification in organizations and briefly discuss the importance of ethics in behaviour modification.
4. How are organisations also political entities ? Discuss how political behaviour is inevitable in organisations ? Illustrate with examples.
5. Write short notes on any three of the following :
(a) Emotional intelligence.
(b) Work ethics.
© Importance of counselling.
(d) Corporate culture.
e) Role of Punishment in learning.
