HOSPITAL OPERATION-I (PATIENT CARE)
SYLLABUS
UNIT I
Meaning and scope of patient care services – significance of patient care – role of administration in patient care – classification of Hospital.
UNIT II
Front office services – outpatient services – inpatient services – Accident and Emergency Services – Billing services.
UNIT III
Lab services – Radiology and Imaging services – Rehabilitation services – Blood bank services – Telemedicine.
UNIT IV
Operation theatre – Intensive care units – Hospital acquired infections – Sterilization – Nursing services – Ward Management.
UNIT V
Concept of quality – Quality control – Quality assurance – ISO 9000 standards – TQM Accreditation – NABL – JCAHO – Quality manual – Medical tourism.