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Production & Operations Management  

Course Objective: It is a subject where a student learns various steps of product
design, development, production, plant location, storage, production planning and
control. The students are motivated to apply concepts and principles of management to
become more effective professional
Unit- I
Operations management: concept, functions, transformation process model: inputs,
process and outputs; classification of operations; responsibilities of operations
manager, contribution of Henryford, Deming, Crossby, Taguchi.
Facility Location – importance, factors in location analysis, location analysis
techniques. Product Design and Development – product design and its characteristics,
product development process (technical), product development techniques. Process
selection- project, job, batch, mass and process types of production systems. operations
management in corporate profitability and competitiveness
Unit- II
Facility Layout – Objectives, Advantages, Basic Types of Layouts, Problems in
facility layout. Production Planning & Control (PPC): –Concepts, Objectives, and
Functions, work study – Productivity: Method study; Work measurement. Capacity
Planning – Concepts, Factors affecting Capacity Planning, Capacity Planning
Decisions.
Unit- III
Quality Management: Introduction, Meaning, Quality Characteristics of Goods and
Services, Juran’s Quality Trilogy, Deming’s 14 principles, Tools and Techniques for
Quality Improvement, Statistical Process Control Chart, Quality Assurance, Total
Quality Management (TQM) Model Concept of Six Sigma and its Application.
Acceptance Sampling – Meaning, Objectives, Single Sample, Double Sample and
Multiple Sample Plans with sated risk, Control charts for variables – Averages and
Ranges, Control Charts for Defectives – Fraction Defective and Numbers Defective.
Unit- IV
JIT and Lean Production System: JIT Approach, Implementation requirements,
Services, Kanban System. Inventory Management: Concepts, Classification,
Objectives, Factors affecting Inventory Control Policy, Inventory Costs, Basic EOQ
Model, Re-order level, ABC analysis. Logistics and Franchising. Purchasing
Management – Objectives, Functions, Methods, Procedure.