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TRAVEL AGENCY OPERATIONS

SYLLABUS

UNIT I

Travel Agent: Formation– Role and Responsibilities– Travel Agents Body in India– TAAI– Travel Agent and

the Airline– Commercial Aviation– Air Taxi Operations– Private Operation– Airport Handling Functions of

IATA-ICAO– Aims and Objectives. IATA Geography and Global Indicators

UNIT II

Tour Operators:Role and Responsibilities– Planning Tours and Preparation of Tour Brochures– Operating

Conditions for Tour packages and Legal position in case of non compliance and other reasons– Pricing of Tour

packages

UNIT III

Airline Operational Management:Domestic– International Departure Formalities– Security Check– In

Hand Baggage Screening– Personal Frisking– Boarding the Plane, Ground Announcements– Handling of

Delayed Flight

UNIT IV

Tourism Management: Domestic and International Tourism– Discover India– Government Regulations on

Tourism Management– Exploring new Destinations– Foreign Currency Earner– Disruptive Flights– Ramp

Handling & Ramp Safety– Procedure

UNIT V

Aviation Industries Terminologies: OAG– Pooling of baggage and Allowances– Weight and piece concept–

Legal liability for Passengers and Baggage– Checked and Unchecked International travel documentation–

Passports– Visas– Health documentation– Airline Tickets Airlines Terminal Management