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AIRCRAFT MAINTENANCE & CREW MANAGEMENT 

SYLLABUS 

UNIT I 

Maintenance: Role of the Engineer & Mechanic – Two Types of Maintenance – Reliability Redesign – Failure 

Rate Patterns – Establishing a Maintenance Program. Development of Maintenance Programs: Introduction – 

Maintenance steering Group (MSG) approach – Process & Tasks – Oriented Maintenance – Maintenance 

Program Documents – Maintenance Intervals defined 

UNIT II 

Production Planning and Control: Introduction – Forecasting – Production Planning & Control – Feedback for 

Planning – Organization of PP & C. Technical Publications: Introduction – Functions of Technical Publications – 

Airline Libraries – Control of Publications – Document Distribution. Technical Training: Computer Support:– 

Airline uses of Computers – Computer Program Modules – Selecting a computer System 

UNIT III 

CRM: Evolution and Basics – Flight Control Crew Management – Maintenance Resource Management – Impact 

of CRM in Aviation Safety – CRM Training Evolution and CRM Desired Skills – Performance Standards for 

Instructors in CRM – CRM Standards and Training – CRIMs (CRM Instructors) and CRIMEs (CRM Instructor 

Examiners) 

UNIT IV 

Data on Incidents/Accidents: Human Performance Analysis – Evaluation of Flight Crew CRM Skills – 

Communication: A Relevant factor in Aviation Safety– Line Operations Safety Audit (LOSA) and CRM: 

Relationship 

UNIT V 

Individual Performance: Relevant Factors – Automation and Upgradation of Skills– CRM: Training Methods 

and Standardization – Competency Profile for Instructors of CRM – Maintenance Crew Skill Requirements – 

Morning Meeting. Hanger Maintenance (On – Aircraft) – Introduction – Organization of Hanger Maintenance